Hello all, I found that 993 was unavailable too, and contacted the accessibility helpline. They told me that, if I can put it this way, all of the channel numbers formerly sitting between 971 and 994 have now 'moved 20 places up the charts, pop pickers. So 994 (BBC1 AD) has now become 954. Be warned therefore that if you've pre-programmed anything to record BBC1 974, you'll get channel 4 AD instead. They say the moves are an attempt to do housekeeping, to put the channels into more logical groups. I'd have thought it would have made sense to put the channels together so that, for example, Challenge + 1 hour is one number higher than Challenge bog standard version, so that it literally becomes challenge + 1 = challenge + 1. It's a pity they can't set up an accessibility news email list with one-way traffic, where they can give their disabled customers a heads-up of forthcoming changes which will affect AD channels, but they say they have too many customers to do that. Is that real a problem if they wouldn't need to send the update to each individual address, but instead to encourage people to subscribe to a group like this one? After all that's how the weekly news bulletins come out from, say, Radio 4 Extra. At present, they say the onus is on the customer to keep re-visiting www.sky.com/accessibility to check for latest news. Therefore, it's inevitable that we'd find out by trying the number and nothing changing. Sighted people see the legend: "Channel number not available". Best, Clive Best, Clive Clive Lever Diversity and Equality Officer Kent County Council Office: 01622 221163 Email: clive.lever@xxxxxxxxxxx Kent County Council Room 2.35A Sessions House Maidstone, Kent. ME14 1XQ -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Jackie Cairns Sent: 04 July 2012 09:16 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Sky Channel move Good one Nuttball, thanks for clarifying this as 993 didn't act for me last night using just the original Sky box. I use the ITV London region for AD. Kind Regards, Jackie Cairns -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 03 July 2012 17:15 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Sky Channel move Hi guys and gals. I just received an update to my Sky Plus HD box and noticed that ITV London if you are not in the London region has now been moved from Channel 993, to 973. Please bear this in mind if you are a Sky Plus customer and want to record ITV with audio description, since you can only get that in the London region. 993 no longer exists as a channel. Just thought I'd let you all know. All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: 01438-742286 Mob: 07956334938 Fax: 01438-759589 Email: steve@xxxxxxxxxxxxxx <mailto:steve@xxxxxxxxxxxxxx> Web: http://www.comproom.co.uk <http://www.comproom.co.uk> ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq