Catherine, To sort messages in the way you wish do the following:- By time: Jaws to PC cursor, Arrow to above the top message in your list and jaws will say "From" "subject" "Received", click on received and bingo first part done. Ascending or descending follow the same steps. If the messages are descending and you would rather they were ascending, simply repeat the above steps once again. Hope this makes sense. Regards. Matty. -----Original Message----- From: Catherine Turner [mailto:catherineturner2000@xxxxxxxxxxx] Sent: 08 February 2005 17:47 To: Access-UK Subject: [access-uk] Sorting, grouping, ascending/descending Hello, I wonder if anyone can explain something to me I've never understood. The way I have Outlook 2000 set up, at the top of the inbox come the most recent e-mails. I arrow down and JAWS says "Conversation: Hello or whatever the subject is". Within those conversation groups, the most recent e-mail is at the bottom. I hope that makes sense - as you'll see below I don't understand it! I have several questions. I like having the most recent e-mails within a conversation at the bottom, but really I'd like the whole thing with the most recent e-mails (the whole load of e-mails in the inbox, not just within each conversation, if that makes sense). How do I do this? The other thing is, although most e-mails seem to get sorted/grouped in the way I describe above, some which are very recent seem to get put at the bottom. I don't really understand how to set Outlook up so I have it the way I want it. I don't know whether to choose ascending or descending, and I don't know the difference between sorting and grouping. There seem to be millions of ways of customising it in Outlook and I can't imagine that they're necessary. I thought I had it the way I want it but every now and then someone says they've sent me an e-mail and I don't notice it, because it's been put at the bottom and I assume it will be near the top (and I have e-mails in between which I just keep for info, so I never get to the bottom cos I think all below a certain point are just for info). Then someone says about an e-mail they've sent me and I find it at the bottom even though it's recent. Can anyone explain to me? Catherine ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq www.dickinson-dees.com www.bizdocs.co.uk on-line document assembly The information contained in this e-mail and any files transmitted with it is confidential and intended for the addressee only. If you have received this e-mail in error please notify the originator or telephone 0191 279 9000. This e-mail and any attachments have been scanned for viruses prior to leaving Dickinson Dees. Dickinson Dees will not be liable for any losses as a result of any viruses being passed on. A list of partners names is available for inspection at St Ann's Wharf, 112 Quayside, Newcastle upon Tyne NE99 1SB. Dickinson Dees is regulated by the Law Society and the Financial Services Authority. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq