[access-uk] Re: Unable to read messages in Thunderbird

  • From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 7 Mar 2016 11:57:38 -0000

Hi Ian,

One of the advantages of a separate window is escape always works to get out of 
a message, where it doesn't always when you have messages open in the same 
window.

All the best

Steve

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Iain Lackie
Sent: 07 March 2016 11:51
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Unable to read messages in Thunderbird

I think it must be a JAWS issue. Having the message open in a separate window 
allows the text as well as the subject to be read.


Iain

On 07/03/2016 11:41, Mobeen Iqbal wrote:

Hi Ian.

I can only conclude then that its a jaws bug. NVDA seems to work a lot 
better in some cases. Could it be a display driver issue I wonder?

cheers,

Mo.

On 07/03/2016 11:40, Iain Lackie wrote:
I am running version 38.6.0. I didn't find anything about updating in 
the Help menu.

Iain

On 07/03/2016 11:25, Mobeen Iqbal wrote:
Hi Ian.

Have you updated to the latest version of thunderbird? If not, this 
could be the problem as far as jaws is concerned. You can check for 
updates via the help menu in thunderbird.

HTH,

Mo.

On 07/03/2016 11:23, Iain Lackie wrote:
Hello
I am using the latest builds of Windows 10 and JAWS 17. I am using 
Thunderbird as my email client. I am finding that there are 
messages where JAWS will only read the subjnect line. When I switch 
off the virtual cursor, I can tab through any links there might be. 
Messages read ok with NVDA. Any suggestions as to what I might 
change so that all messages read when using JAWS?

Iain
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