All, I thought the below, sent to me by Wally Harding of RNIB who kindly asked me to send him my Plextalk Pocket to try to update, might be of help: "I was able to reproduce the problem you had and the solution seemed to be to upgrade it to version 4.04 first and then to 5.00. I've no idea why it was necessary to do it this way, but it worked". So it would appear you need to do this incrementally rather than jump a couple of updates as I had done. I hope this is useful to someone rather than wasting half a day trying unsuccessfully as I did last week. And I understand there is yet another update allegedly coming out this week, so hold onto your hats guys! (smile). Kind Regards, Jackie Cairns J&M Work-Ability jandm@xxxxxxxxxxxxxxxxxx www.work-ability.co.uk ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq