Hi Ibrahim Been to the Nokia Website and it was surprisingly easy to find. It is still under warranty, so I've downloaded the form and will send it off to the freepost address provided. They only have four care centres in N.I. and none are within an hour and a half of me. Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes ----- Original Message ----- From: Ibrahim Gucukoglu To: access-uk@xxxxxxxxxxxxx Sent: Friday, March 20, 2009 3:22 PM Subject: [access-uk] Re: WLAN problems concluded (Almost) Hi Barbra. If the phone is less than a year old, your best bet is either to take it in to the network operator store where you bought it or else a Nokia care centre. They'll probably send the phone off to Nokia, then its a question of waiting anything up to 2 weeks for them to check it out and make necessary repairs. All the best, Ibrahim. ----- Original Message ----- From: Barbara Wilson To: Access-UK Sent: Friday, March 20, 2009 2:58 PM Subject: [access-uk] WLAN problems concluded (Almost) Hi All Those of you who have been following my Nokia N79 WLAN problems on here, thanks for your patience and advice. Today I took my N79 into town and tried to access to HotSpots at both Starbucks and McDonalds. I could connect to the networks but not go online. I was in the past able to surf using tese access points with other phones. I can onlyconclude therefore that there is a fault with the phone. I will be sending it back to Nokia to be repaired or replaced. Now, I begin the search on the Nokia Website to find out how to do this! Barbara Wilson M: 07917710779 T: 02887784046 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx Skype: creativeeyes __________ Information from ESET Smart Security, version of virus signature database 3951 (20090320) __________ The message was checked by ESET Smart Security. http://www.eset.com