Jackie, I know this sounds strange, but if you use Outlook as your email client, get into options and select Use Microsoft Office Word 2003 to edit e-mail messages/ check box unchecked. Use Microsoft Office Word 2003 to edit e-mail messages. Checkbox unchecked. Now send your email to freelist and see what happens. Peter ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq