[access-uk] Re: accessibility of mobile providers was Re: Re: Vodaphone contacts
- From: "Vanja Sudar" <vanja@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 21 Nov 2006 18:54:31 -0000
I wasn't following this thread as it consirned vodafone contacts, or at
least that's what it said on the subject line so I totally ignored it.
Regarding orrange I use their online service on regular bases for quite a
while now and have no problems at all. What exactly problems do you get when
trying to log in?
Vanja
http://www.sudar.co.uk
MSN messenger: sudar23@xxxxxxxxxxx
AIM: vanja121
Skype: vanja121
----- Original Message -----
From: "Yusuf" <yusufaosman@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, November 20, 2006 8:22 AM
Subject: [access-uk] Re: accessibility of mobile providers was Re: Re:
Vodaphone contacts
I gave up trying to log on to the orange mobile web site as I found it
completely impossible. I've absolutely no idea why I couldn't log in and
Orange were totally useless in helping. To be fair I haven't tried for
several months. Oh and I'm on contract.
Yusuf
----- Original Message -----
From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, November 19, 2006 10:25 PM
Subject: [access-uk] accessibility of mobile providers was Re: Re: Vodaphone
contacts
> thanks Kevin. any other tips on friendliness of mobile providers would be
> helpful. I note that Orange have bought these new tarrifs in, Racoon,
> Dolphin, Canary and Panther I think. The Racoon one looks excelent and it
> was good to be able to read the relevant information on their site.
>
> I did have problems loging on to the site with my pay as you go orange
> phone
> details though. has anyone else had difficulties with this? I think it's
> an
> access issue rather than me not having the right details.
>
> regards
>
> Graham
> ----- Original Message -----
> From: "kevin and emma" <kream@xxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Friday, November 17, 2006 11:15 AM
> Subject: [access-uk] Re: Vodaphone contacts
>
>
> hi graham, not sure why you think vodafones coverage is so poor. i'd guess
> there no worse than any other in that field. i've been with them for 5/6
> years altogether and, certainly in the last couple of years, found very
> few
> areas i have network problems. i've use my phone in such diverse places as
> inner-city london, in the depths of the west highlands of scotland, the
> yorkshire dales, middle of gatwick airport etc, and haven't found any real
> inconsistancys. maybe i'm just lucky! smile. the only area which seems
> consistantly poor is on board virgin's voyager trains, but even that's
> improving these days. from what i've read and what people have said, i
> don't
> think any of the networks would win a prize in the customer service
> department. it seems to be totally down to who you actually speak too when
> you ring.
> kevin (lord L)
> "Civilization exists by geological consent, subject to change without
> notice." - will durant
> email/msn: kream@xxxxxxxxxxxx
> ----- Original Message -----
> From: "Graham Page" <gpage@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Thursday, November 16, 2006 9:58 PM
> Subject: [access-uk] Re: Vodaphone contacts
>
>
>> Hi Steve.
>>
>> As I said, I am beginning to have serious concerns about the quality of
>> staff employed by the disability team at t-mobile. I can only say I will
>> keep chasing them and let people here know about how things go.
>>
>> I do travel around quite a bit though and want to find the best contract
>> provider at the moment. I am having problems loging into the orange site
>> with a pay as you go phone I have. Can't get the web site to let me log
> in.
>> I will send a different message shortly about this, though they seem to
> have
>> some good deals at the moment.
>>
>> I won't touch vodaphone as I find there coverage is remarkably
> inconsistent
>> throughout the country. I also don't want to know about 3 as they have
> been
>> slammed throughout the press for having poor phones,coverage and service.
> I
>> believe that if a 3 call drops, the user is routed to the o2 network but
>> this is at an extra price.
>>
>> T-mobile coverage is not great but at least the people on the other end
>> of
>> the phone can speak english to a reasonable degree.
>>
>> O2 has some good accessible online billing facilities but O2 has had some
>> problems with billing and while I must admit I dealt with Carphone
> Warehouse
>> as o2 agents, they were a cross between delboy and Ali Gee and I found
> them
>> poor at keeping promises
>>
>> so the choice may come down to issues of accessibility of web based
>> services, coverage and the best deal. It does seem to me that these
>> companies are interested more in things like TV on a mobile rather than
>> ensuring that the basic core of the system works well, that services are
>> reliable and that staff are well trained. It seems to me a case of
> choosing
>> the best of a poor bunch.
>>
>> I hope someone else here has had more positive experiences.
>>
>> Regards
>>
>> Graham
>>
>>
>> Regards
>>
>> graham
>> ----- Original Message -----
>> From: "Steve Nutt" <steve@xxxxxxxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Thursday, November 16, 2006 8:31 PM
>> Subject: [access-uk] Re: Vodaphone contacts
>>
>>
>> Hi Graham,
>>
>> I have had T-Mobile customer services ring me many times asking me about
>> Talks, so it is not a T-Mobile policy that Talks invalidates anything, it
> is
>> just some strange person you got.
>>
>> All the best
>> --
>> Computer Room Services: the long cane for blind computer users.
>> Telephone Low-call: 08452 606 277
>> International: +44(0)1438 742286,
>> Fax: +44(0)1438 759589
>> mobile: +44(0)7956 334938,
>> Email: mailto:Steve@xxxxxxxxxxxxxx
>> Web site: http://www.comproom.co.uk
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
> Of
>> Graham Page
>> Sent: 16 November 2006 14:29
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: Vodaphone contacts
>>
>> t-mobile tell me that they don't offer talks and that to install it could
>> nulllify the warrantee. I am looking further into this. as far as I am
>> concerned though t-mobile is the ultimate in tokenism as they have a
>> disability related helpline that can supply information on audio tape or
> in
>> Braille and that seems to be about it. nothing really that ordinary
>> ccustomer services staff couldn't arrange.
>>
>> I am challenging them about their attitude to talks, but it doesn't help
>> much when the manufacturer is allowing itself to get behind on the
>> technology it supports.
>>
>> Nuance is a big company and there is little excuse for the fact that all
> the
>> phones it works with are now virtually discontinued with the possible
>> exception of the Nokia N70 and Nokia 9300.
>>
>> Cheers
>>
>>
>> graham
>> ----- Original Message -----
>> From: "Ian Macrae" <ian.macrae@xxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Thursday, November 16, 2006 12:52 PM
>> Subject: [access-uk] Re: Vodaphone contacts
>>
>>
>> At present, Kevin, Vodafone appears to be the only game in town as far
>> as providers and Talks are concerned. Orange tell me that they're
>> already giving Talks to some VI customers, but this seems to be a pretty
>> ad hoc arrangement. However, they say they hope to have it on a more
>> formalised basis in the new year. But Vodafone are actually in a
>> contractual agreement with Nuance.
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
>> Of kevin and emma
>> Sent: 16 November 2006 12:48
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: Vodaphone contacts
>>
>> hi all, are the other mobile providers as confused as this?i'm
>> considering moving over to orange, but will i face the same maize of
>> dead ends and misinformation with them too?
>> kevin (lord L)
>> "Civilization exists by geological consent, subject to change without
>> notice." - will durant
>> email/msn: kream@xxxxxxxxxxxx
>> ----- Original Message -----
>> From: "Ian Macrae" <ian.macrae@xxxxxxxxx>
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Thursday, November 16, 2006 11:09 AM
>> Subject: [access-uk] Re: Vodaphone contacts
>>
>>
>> There is obviously a deal of confusion around. I was told by the same
>> guy yesterday that the communicator was available. A colleague has told
>> me that she's been offered an N73 with Talks installed by tomorrow from
>> Vodafone. My understanding is that Nuance haven't yet finished the
>> re-write for that handset. Curiouser and curiouser.
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
>> Of Mark Threadgold
>> Sent: 16 November 2006 08:09
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: Vodaphone contacts
>>
>> Ian,
>>
>> Having spoken to Neil Warren, the new chap looking after Talks at
>> Vodaphone, he assures me the 9500 is no longer available through
>> Vodaphone at all. The 9300 is the model they now supply with Talks. I
>> didn't ask about other models as it is the communicator I want to
>> replace my 9210i.
>>
>> Regards,
>>
>> Mark Threadgold
>>
>> Of all the things I have ever lost, the thing I miss most is my mind....
>>
>> -----Original Message-----
>> From Ian Macrae
>>
>> Adrian and all,
>>
>> I've been given to understand that a variety of handsets are available
>> with Talks on a variety of tariffs. These still include the N70 and the
>> 9500. In fact I had a Talks enabled N70 from them yesterday although
>> admittedly it did take their press bod some time to get it from
>> elsewhere in the organisation.
>>
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