[access-uk] Re: hsbc internet banking

  • From: "David W Wood \(G3YXX\)" <david.g3yxx@xxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 2 Jun 2011 14:05:34 +0100

The random number indicator supplied by HSBC is totally accessible.
I am registered with them as a Braille reader, and it arrived with Braille 
instructions which are perfectly intelligible.
In order to use it, you need to log onto the HSBC site, and register your 
device which has a uniques serial code.
This is accessible by a couple of key strokes on the device.

A far better service than that which I received in the autumn when Co-operative 
bank introduced a similar system, but in so doing seriously contravened the 
DDA.  I am still in correspondence with them on the matter - not that I am a 
barrack room lawyer, but because of their attitude.

ATB

David

Ham call - G3YXX
FOC # - 1685
Licensed - 1969
 

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Williams Family
Sent: Thursday, June 02, 2011 11:04 AM
To: access uk
Subject: [access-uk] hsbc internet banking

Hi
My son went into our HSBC bank today and set up internet banking. They gave him 
a little device which generates security codes to enable hime to log into his 
account. I mentioned to the lady that my wife and i use internet banking and 
don't have one of these devices. She said it is a new system and everone will 
be transfering to the new system. I pointed out that it would be inaccessible 
for us to use. she said there is a special device which we could use. she tried 
ordering them but her computer wouldn't let her sign in. she advised me to 
contact telephone banking and asking them to send them out. Does anyone else do 
internet banking with HSBC and have been told about this device or is using 
one. We would be interested to know how it works, and if it works.
brian and Teresa


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