Hi Damon, I don't think that 0 ever gets updated, or maybe it will be the next time you have to activate JAWS. I also have a version left, same thing here. Ari ----- Original Message ----- From: Damon To: access-uk@xxxxxxxxxxxxx Sent: Saturday, October 20, 2007 7:16 AM Subject: [access-uk] jaws SMA Hi all. I updated my SMA for JAWS a couple of months ago and had expected my SMA status to rise from 0 to 2 in in the help / about file. The status still remains at 0 software maintenance agreement. I'm assured that I am definitely entitled to the next 2 upgrades but I'm interested to know when and how this 0 will be updated. Anyone know? Thanks damon.rose@xxxxxxxxxxxxxx skype: damonrose London, England.