Ibrahim, I am not entirely sure. I was surprised the library was still intact. The box did retune and I lost all my settings, but maybe I did reset it. David -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ibrahim Gucukoglu Sent: 16 July 2012 15:41 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: t-vonics not talking Hi David. Thanks for letting us all know that this is now finally sorted. I must admit to being perplexed though since if you format the hard drive, you would lose the contents of your library in addition to speech which operates from the hard drive. Are you sure you formatted? Did you not just reset the box to factory settings? All the best, Ibrahim. -----Original Message----- From: David Russell Sent: Monday, July 16, 2012 12:53 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: t-vonics not talking Ibrahim, I now have the speech file and the latest firmware file on a memory stick. I put the stick into the t-vonics and, for some reason, it tells me there are no files to instal when I press okay on instal files using USB stick. Also, if I go into servicing, and try to upgrade, that will not work either. The files are definitely on the pen drive. The next thing to try is a complete reset. Should I have the pen drive connected while I do this? David -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ibrahim Gucukoglu Sent: 16 July 2012 12:01 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: t-vonics not talking Hi David. This is simple to resolve. If you have the DTR-500HD, click on this link: http://www.tvonics.com/software-upgrade/dtr-hd500 Once you've downloaded the TTS engine file, copy the file to a pen drive and insert it in to one of the 2 USB ports on the box. Go in to the TVonics menu system and under settings, accessibility settings there should be an option to install speech files. Note that this option will only appear if a pen drive is inserted. All the best, Ibrahim. -----Original Message----- From: David Russell Sent: Monday, July 16, 2012 10:22 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] t-vonics not talking Hi Further to my request for help regarding the t-vonics not talking to me, I have now found out that the speech files are missing. I have tried to download the file from the t-vonics site, but it will not download. I have phoned RNIB for help and am waiting for a response. In the meantime, is there any other way I can obtain the voice files or can anyone suggest why I cannot download them? Thanks. David ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq