[gps-talkusers] Re: about SMAs and upgrades

  • From: "Michael May" <mikemay@xxxxxxxxxxxxxxxx>
  • To: <gps-talkusers@xxxxxxxxxxxxx>
  • Date: Tue, 7 Jun 2011 13:01:36 -1000

As some of you will recall, the upgrade price in the past was $149 per year
or $249 for 2 years. We also added a $50 discount for the SMA.

Folks, nobody is getting rich in this business. We charge what we have to
charge and probably not enough. The fact is that we will continue to make
improvements over the years and there will be much less upgrade revenue
since you are getting these prepaid licenses. We take your investment very
seriously and regret that anyone would think otherwise.

If anyone has any personal insults to hurl, please do so off the list.

Mike



-----Original Message-----
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Tommy Craig
Sent: Tuesday, June 07, 2011 10:42 AM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] Re: about SMAs and upgrades

Well that is an interesting position since in reality I don't see any real
savings for the end users by going to this method Oh sure your save $40 over
three years. Not much of a discount considering that other gps companies
give free lifetime map upgrades. 

Tommy


-----Original Message-----
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Michael May
Sent: Tuesday, June 07, 2011 3:00 PM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] about SMAs and upgrades


Ok guys. I am being dragged out of my semi vacation in Maui to clarify
upgrades. I haven't read all the emails from you on this topic. It does tend
to be a bit confusing to explain and to understand. Let me try.

Sendero did switch to a 3 year license with our map company because it is
definitely cheaper in the long run for users. We don't have the option of a
single year license other than for Australia and New Zealand where we use a
different map company.

A Software Maintenance Agreement is the purchase of a 3 year license at a
discount before a release. So, if you purchased an SMA in April, one of
those upgrade counts would be used for the 2011 release and you would have
two left.

If you had no upgrades and wanted to bring yourself current to 2011, then
you would purchase an upgrade to 2011 with 2 future upgrades left over.

As many of you know, we have been cranking out new features and improvements
for many years now and will continue to do so to the best of our ability.
Hope that helps.

It is only 10 AM here so time to see what interesting restaurants are
outside this massive resort hotel for a late breakfast.

Mike


Michael May, CEO Sendero Group
Developers of accessible GPS and distributors of technology for the blind

Voice, 530-757-6800
MikeMay@xxxxxxxxxxxxxxxx
http://www.senderogroup.com
http://www.AccessibleGPS.com
http://www.CrashingThrough.com

429 F Street, Suite 4
Davis, CA 95616



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