As some of you will recall, the upgrade price in the past was $149 per year or $249 for 2 years. We also added a $50 discount for the SMA. Folks, nobody is getting rich in this business. We charge what we have to charge and probably not enough. The fact is that we will continue to make improvements over the years and there will be much less upgrade revenue since you are getting these prepaid licenses. We take your investment very seriously and regret that anyone would think otherwise. If anyone has any personal insults to hurl, please do so off the list. Mike -----Original Message----- From: gps-talkusers-bounce@xxxxxxxxxxxxx [mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Tommy Craig Sent: Tuesday, June 07, 2011 10:42 AM To: gps-talkusers@xxxxxxxxxxxxx Subject: [gps-talkusers] Re: about SMAs and upgrades Well that is an interesting position since in reality I don't see any real savings for the end users by going to this method Oh sure your save $40 over three years. Not much of a discount considering that other gps companies give free lifetime map upgrades. Tommy -----Original Message----- From: gps-talkusers-bounce@xxxxxxxxxxxxx [mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Michael May Sent: Tuesday, June 07, 2011 3:00 PM To: gps-talkusers@xxxxxxxxxxxxx Subject: [gps-talkusers] about SMAs and upgrades Ok guys. I am being dragged out of my semi vacation in Maui to clarify upgrades. I haven't read all the emails from you on this topic. It does tend to be a bit confusing to explain and to understand. Let me try. Sendero did switch to a 3 year license with our map company because it is definitely cheaper in the long run for users. We don't have the option of a single year license other than for Australia and New Zealand where we use a different map company. A Software Maintenance Agreement is the purchase of a 3 year license at a discount before a release. So, if you purchased an SMA in April, one of those upgrade counts would be used for the 2011 release and you would have two left. If you had no upgrades and wanted to bring yourself current to 2011, then you would purchase an upgrade to 2011 with 2 future upgrades left over. As many of you know, we have been cranking out new features and improvements for many years now and will continue to do so to the best of our ability. Hope that helps. It is only 10 AM here so time to see what interesting restaurants are outside this massive resort hotel for a late breakfast. Mike Michael May, CEO Sendero Group Developers of accessible GPS and distributors of technology for the blind Voice, 530-757-6800 MikeMay@xxxxxxxxxxxxxxxx http://www.senderogroup.com http://www.AccessibleGPS.com http://www.CrashingThrough.com 429 F Street, Suite 4 Davis, CA 95616 To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject. To change your email settings (unsubscribe, digest only, or vacation mode): http://senderogroup.com/social_media/email.htm Additionally, to unsubscribe send an email to gps-talkusers-request@xxxxxxxxxxxxx with "unsubscribe" in the Subject.