[gps-talkusers] Re: about SMAs and upgrades

  • From: "Ricky Prevatte" <rprevatte@xxxxxxxxxxxxx>
  • To: <gps-talkusers@xxxxxxxxxxxxx>
  • Date: Thu, 9 Jun 2011 23:44:08 -0400

You know Mike I do hope you are having a wonderful time.  You brought us a
great product and should be blessed.  I have used accessible things for the
blind now for going on 20 years.  The more things I buy the more money I
make.  The closer to site I get.  I have used the cheep stuff but it never
seems to get the job done. I find that my hi end blind Tec stuff gives me a
great story and creates a interest from my business associats I like the
fact that sender has never sold me any thing that would embarrass me in my
business.   

-----Original Message-----
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of George B
Sent: Tuesday, June 07, 2011 4:08 PM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] Re: about SMAs and upgrades

And is this also paying for your trip to the island on vacation?  Don't take
it wrong mike, but when some of your customers are a little put out about s
m a's nothing like slapping them in the face with "o by the way I am in
hawiia".  

> -----Original Message-----
> From: gps-talkusers-bounce@xxxxxxxxxxxxx [mailto:gps-talkusers-
> bounce@xxxxxxxxxxxxx] On Behalf Of Michael May
> Sent: Tuesday, June 07, 2011 13:00
> To: gps-talkusers@xxxxxxxxxxxxx
> Subject: [gps-talkusers] about SMAs and upgrades
> 
> Ok guys. I am being dragged out of my semi vacation in Maui to clarify
> upgrades. I haven't read all the emails from you on this topic. It does
> tend
> to be a bit confusing to explain and to understand.
> Let me try.
> 
> Sendero did switch to a 3 year license with our map company because it
> is
> definitely cheaper in the long run for users. We don't have the option
> of a
> single year license other than for Australia and New Zealand where we
> use a
> different map company.
> 
> A Software Maintenance Agreement is the purchase of a 3 year license at
> a
> discount before a release. So, if you purchased an SMA in April, one of
> those upgrade counts would be used for the 2011 release and you would
> have
> two left.
> 
> If you had no upgrades and wanted to bring yourself current to 2011,
> then
> you would purchase an upgrade to 2011 with 2 future upgrades left over.
> 
> As many of you know, we have been cranking out new features and
> improvements
> for many years now and will continue to do so to the best of our
> ability.
> Hope that helps.
> 
> It is only 10 AM here so time to see what interesting restaurants are
> outside this massive resort hotel for a late breakfast.
> 
> Mike
> 
> 
> Michael May, CEO Sendero Group
> Developers of accessible GPS and distributors of technology for the
> blind
> 
> Voice, 530-757-6800
> MikeMay@xxxxxxxxxxxxxxxx
> http://www.senderogroup.com
> http://www.AccessibleGPS.com
> http://www.CrashingThrough.com
> 
> 429 F Street, Suite 4
> Davis, CA 95616
> 
> 
> 
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