According to an FCC rep who spoke at our Station last week during our soft cutoff test, IBM (the company administering the NTIA coupon program) mail out new coupons as unredeemed coupons expire. That is the only bottleneck holding up mailing out coupons. John ----- Original Message ----- From: James Albro New coupons will be mailed as funds from expired coupons become available, as only 52.5 percent of the requested coupons have been redeemed.