[vicsireland] Re: Reading error report messages

  • From: "Roslyn Allman" <roslynallman@xxxxxxxxxxx>
  • To: <vicsireland@xxxxxxxxxxxxx>
  • Date: Sat, 31 Jan 2009 18:49:37 -0000

MessageHi Tim,

With these error report messages I know pressing 'don't send' would eleviate 
the problem,temporarily anyway, but I can't click it myself because JAWS won't 
let me navigate to the button.

Roslyn
  ----- Original Message ----- 
  From: Tim Culhane 
  To: vicsireland@xxxxxxxxxxxxx 
  Sent: Friday, January 30, 2009 8:03 AM
  Subject: [vicsireland] Re: Reading error report messages


  Hi Roslyn

  When the  error appears,  is there an  IT  person  there   or somebody else 
sighted to read the screen for you?

  If so,  perhaps you could send us  the error message.  As you say, sounds 
like an application is crashing, and it is prompting  you to send an error 
report to the  developers.  This is  quite common,   but if you click 'don't 
send' the problem should go away and Jaws should work normally.

  Having said that, we can't even be sure its Jaws causing the crash,  it could 
be any number of reasons.

  Tim

    -----Original Message-----
    From: vicsireland-bounce@xxxxxxxxxxxxx 
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Roslyn Allman
    Sent: 29 January 2009 19:59
    To: vicsireland@xxxxxxxxxxxxx
    Subject: [vicsireland] Re: Reading error report messages


    Hi Ciaran, Louise and Tony,

    Thanks for your mails.  

    Next time the message came up I was going to try the PC Cursor but it 
hasn't come up since and JAWS not read it out.  There was no 'ok' button on it 
though.  It was either 'Send Error Report' or 'Don't Send Error Report'.

    I think it was an application crashing not JAWS but the I.T. people in work 
aren't sure what application exactly is crashing because it crashes when I'm 
using different applications.

    There's no I.T. person familiar with JAWS in work as I amthe the first JAWS 
user to work there.

    Roslyn
      ----- Original Message ----- 
      From: Ciaran Ferry 
      To: vicsireland@xxxxxxxxxxxxx 
      Sent: Tuesday, January 27, 2009 9:47 AM
      Subject: [vicsireland] Re: Reading error report messages


      Hi Roslyn

      As Louise mentioned, using the Jaws cursor could work here. caps lock 
plus p is the keystroke, then use the up / down arrow keys and see how you go.

      Depending on the error though Jaws may still not read anything. Do you 
have any idea what the message is about? Is it Jaws itself that's crashing or 
is it another application? Since your PC won't turn off normally it sounds like 
a total system crash.

      If this is the case, to turn the machine off, try pressing and holding 
the on / off button for about 10 seconds. I find that this does the trick for 
me. No need to wait until the battery drains. 

      Hope this is useful.

      Ciaran 

      -----Original Message-----
      From: vicsireland-bounce@xxxxxxxxxxxxx 
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Roslyn Allman
      Sent: 26 January 2009 19:58
      To: vip_students@xxxxxxxxxxxxx; vicsireland@xxxxxxxxxxxxx
      Subject: [vicsireland] Reading error report messages


      Hi everyone,

      I'm having trouble with my laptop in work which I do have I.T. looking 
into but if I could do anything myself it would be good.

      These error report messages keep coming up but JAWS doesn't always read 
them out.  When it doesn't, the laptop won't let me do anything.  At the 
weekend I even just tried powering it off but it wouldn't.  I just had to let 
the battery die cause there was nobody to get me out of the error report 
message.  Is there anyway I could get JAWS to read this message?  

      I know there is a key stroke for reading messages if for example a 
message comes up and JAWS only reads out the buttons available on the message, 
that'd be insert and b, for Barry.
      But that isn't working with this message, any ideas?

      Roslyn


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