[vicsireland] Re: Reading error report messages

  • From: "Roslyn Allman" <roslynallman@xxxxxxxxxxx>
  • To: <vicsireland@xxxxxxxxxxxxx>
  • Date: Sat, 31 Jan 2009 18:51:58 -0000

Thanks Flor,

I'll try this and see how I get on.

Roslyn
----- Original Message ----- From: "Flor Lynch" <florlync@xxxxxx> 
To: <vicsireland@xxxxxxxxxxxxx>
Sent: Thursday, January 29, 2009 10:28 PM
Subject: [vicsireland] Re: Reading error report messages



Roslyn,
At the first stage, send the error report. then, you will or you may get an 
'error reporting dialogue'.  Error reporting completed, close button, for
more information click the link below.  Click that link.  The error report
you then get may (or may not) be informative.  For this all to work, you
must be connected to the Internet or be in a position to quickly connect to 
it.
----- Original Message ----- From: "Roslyn Allman" <roslynallman@xxxxxxxxxxx> 
To: <vicsireland@xxxxxxxxxxxxx>
Sent: Thursday, January 29, 2009 7:58 PM
Subject: [vicsireland] Re: Reading error report messages


MessageHi Ciaran, Louise and Tony,

Thanks for your mails.
Next time the message came up I was going to try the PC Cursor but it hasn't 
come up since and JAWS not read it out.  There was no 'ok' button on it
though.  It was either 'Send Error Report' or 'Don't Send Error Report'.
I think it was an application crashing not JAWS but the I.T. people in work aren't sure what application exactly is crashing because it crashes when I'm 
using different applications.
There's no I.T. person familiar with JAWS in work as I amthe the first JAWS 
user to work there.

Roslyn
----- Original Message ----- From: Ciaran Ferry 
 To: vicsireland@xxxxxxxxxxxxx
 Sent: Tuesday, January 27, 2009 9:47 AM
 Subject: [vicsireland] Re: Reading error report messages


 Hi Roslyn
As Louise mentioned, using the Jaws cursor could work here. caps lock plus 
p is the keystroke, then use the up / down arrow keys and see how you go.

 Depending on the error though Jaws may still not read anything. Do you
have any idea what the message is about? Is it Jaws itself that's crashing
or is it another application? Since your PC won't turn off normally it
sounds like a total system crash.
If this is the case, to turn the machine off, try pressing and holding the 
on / off button for about 10 seconds. I find that this does the trick for
me. No need to wait until the battery drains.

 Hope this is useful.

 Ciaran

 -----Original Message-----
 From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of Roslyn Allman
 Sent: 26 January 2009 19:58
 To: vip_students@xxxxxxxxxxxxx; vicsireland@xxxxxxxxxxxxx
 Subject: [vicsireland] Reading error report messages


 Hi everyone,

 I'm having trouble with my laptop in work which I do have I.T. looking
into but if I could do anything myself it would be good.

 These error report messages keep coming up but JAWS doesn't always read
them out.  When it doesn't, the laptop won't let me do anything.  At the
weekend I even just tried powering it off but it wouldn't.  I just had to
let the battery die cause there was nobody to get me out of the error report 
message.  Is there anyway I could get JAWS to read this message?
I know there is a key stroke for reading messages if for example a message 
comes up and JAWS only reads out the buttons available on the message,
that'd be insert and b, for Barry.
 But that isn't working with this message, any ideas?

 Roslyn


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