Hi Maureen, Don't you use Add-aware or spybot?. We talked about this before at some point. It is something that people seem to ignore till its too late unfortunately. If you are having problems with spam mails in say outlook express then perhaps crating rules based on the second part of the offending email would eventually have some effect on this problem. For example if you were to create rules based on the domain name of an email address like "spam.com or domain.com" note these are only examples and not real fixtures but when you examine an email address which you consider spam mail you will see what I mean. There is no quick fix for this problem. Paul.