[access-uk] Re: Audible signing in issues
- From: Ibrahim Gucukoglu <ibrahim_gucukoglu@xxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 6 Jan 2013 14:54:24 +0000
Hi Andy.
Perhaps you should can direct your concerns to audible customer service. Their
customer service is very responsive, there is a free phone number and email
address and also an online chat facility.
All the best, Abraham.
Sent from my iPhone
On 6 Jan 2013, at 14:15, "ANDY COLLINS" <Andy@xxxxxxxxxxxxxxxxxxx> wrote:
> Thanks Ibrahim - I think Audible could have done this in a much easier to
> follow fashion, I mean it's a bit of a surprise when that page comes up for
> the first time saying that we can now log in using our Amazon details,
> without saying we will need to merge accounts first. And as I said, I chose
> the second option of using my Audible log in details, but that reported back
> that I didn't have an Audible plan, and no book credits!! Poor show Audible! -
>
> Andy
> ----- Original Message -----
> From: Ibrahim Gucukoglu
> To: access-uk@xxxxxxxxxxxxx
> Sent: Sunday, January 06, 2013 10:25 AM
> Subject: [access-uk] Re: Audible signing in issues
>
> Hi Andy
>
> You need to log in with your audible username and password, then nerds your
> audible account with your Amazon ID. I did this sometime ago so can't
> remember the exact procedure however you should find what you're looking for
> on the accounts page.
>
> Sent from my iPhone
>
> On 5 Jan 2013, at 19:48, "ANDY COLLINS" <Andy@xxxxxxxxxxxxxxxxxxx> wrote:
>
>> Hi all -
>>
>> Anybody having problems now that Audible want us to use our Amazon logging
>> in details [if we have an account with them]
>>
>> I've logged in, and although Audible recognises me by name, it gives me a
>> 'verify user' link, and when I click it and see my account details, it shows
>> when I first became a member, but tells me that I currently don't have a
>> listening plan. This is not true! Not only do I have a plan, but I have 2
>> credits, but it says I have none! -
>>
>> Andy
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