Hi Leonie Well this is what someone emailed me. "I want you to consider a very important utility that is now available to all broadband internet users. It is called Instant Messaging. It is very like your existing textphone facility. However it works over the internet. It would allow you to hold text conversations with almost everyone who has an internet connection. It is now used by millions of people around the world. If you adoped Instant Messaging you would be free to communicate with almost everyone - not just minicom users." I fee that the above is a little misleading. If a deafblind person has access to a Braille text phone, then they are not restricted to calling just minicom users, because they could use BT's textdirect to access typetalk. Also if i have this right, going by posts on this thread, One does not need to upgrade to broadband to be able to use Instant Messaging. And am I correct that really Instant Messaging, is aimed more at social chat. One cannot use Instant Messaging in place of making a business phone call. Or can anyone see Instant Messaging replacing the need to make telephone calls. is this likely? Regards, Derek ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq