[access-uk] Re: K1000 PROBLEM
- From: "kevin cussick" <kevin.cussick@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 8 Nov 2006 16:05:53 -0000
Hi,
Here is an article below it' quite long but it should clear the audio
spooler and I apologise to those who are not interested just hit that del
key Loll.
The knowledge Base link address is,
<http://www.kurzweiledu.com/support_knowledgebase.asp?page=index&search=Kurzweil%201000>.
The article pertaining to the spooler, when one stops stuff in mid flow
without properly stopping processing via the Audio Spooler Monitor, is as
follows:
"Knowledge Base and Technical Help - Assistive Technology Software for
learning disabilities
Clearing the Audio Spooler
Queue--------------------------------------------------------------------------------
This article applies to:
list of 1 items
Kurzweil 1000 for Windows 8.0 or later
list end
--------------------------------------------------------------------------------
Summary
If you're having problems with the Audio Spooler in Windows, a Technical
Support Representative may determine that clearing the pending queue for the
Audio
Spooler may solve your problem. This document details how to clear the
queue.
Symptoms
If you are unable to create an audio file, or the Audio Spooler stays
"stuck" with one job permanently listed as the Current Job, you may need to
clear
the queue. It's best to do this only when advised to by a Technical Support
Representative.
Cause
It can sometimes be difficult to pinpoint the cause of this problem. One
possible cause is shutting down your machine (or logging off of Windows)
while
the Audio Spooler is processing a job. Another possible cause is a lack of
reliable MP3 compression software on your system.
Solution
If you are using Windows 2000 or Windows XP, open Windows Explorer and
navigate to the following path:
list of 1 items
C:\Documents and Settings\All Users\Application Data\KESI\Pending Audio
list end
If you are using Windows 95 or Windows 98, open Windows Explorer and
navigate to the following path:
list of 1 items
C:\Windows\All Users\Application Data\KESI\Pending Audio\
list end
In this folder you will find (along with many other things) the two files
that control the Audio Spooler queue. These files are named:
list of 2 items
PendingJobs.kms
CurrentJob.kms
list end
To clear the queue, simply delete these two files. Note that you should only
do this after you have rebooted your system, and before you launch Kurzweil
1000 or Kurzweil 3000. Once either of these programs has been run it is
unsafe to delete these two files since the Audio Spooler may be accessing
them.
Status
This is a known issue that may show up rarely, especially when creating very
large audio files. Most users will not experience this problem, so be sure
to contact Technical Support before performing this operation.
More Information
Contact Kurzweil Educational Systems' Technical Support for more
information.
History
Creation Date: November 7, 2003
Last Modified: November 7, 2003"
W. Nick Dotson
--Original Message Text---
From: kevin cussick
Date: Sun, 23 Jul 2006 23:56:07 +0100
Hi Nick,
I will do my best 1 I have not had a look at this article but if you could
give me a url to it I will.
2 the voices I was referring to are the natural voices.
3 I was referring to uninstalling the natural voices engine I have done
this.
The voices work well with other tts applications but sound like they are
under water using K1000.
Hth.
W. Nick Dotson
Technical Support Group
Senior Support Engineer for Kurzweil 1000
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