Hi Damon: are you using the update feature from the jaws window? if so, I have had similar problems to yourself when installing using this route. instead, download the full version from the freedom scientific website. go to www.freedomscientific.com then to jaws headquarters, then downloads for jaws. then look for the latest version of jaws nine. down load this and install it. hth. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Damon Sent: 03 February 2008 10:13 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Latest JAWS 9 update - does it work? Hi. There is a new update for jaws available now - but but won't work for me. Has anyone else got it working? I get an error message saying there is something wrong with my JAWS and that the new patch is uninstallable and so the setup process will close. It suggests that I fix my current version of jaws before attempting to install the update. How do I fix jaws? I remember there used to be a fix jaws utility in the sub menu where you select jaws from the programs menu. Only I can't see one there now. I'm running windows vista. ...Damon ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq