[access-uk] Re: Phone contracts with O2

  • From: "Peter Beasley" <p.beasley@xxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 6 Feb 2008 09:20:40 -0000

NOdoubt there will be other phonescoming along that use Xenon flash which from what I understand is what KNFB reader requires. ----- Original Message ----- From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>

To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, February 06, 2008 9:13 AM
Subject: [access-uk] Re: Phone contracts with O2


Hi Jackie - I'm sure you're right, that later in the year there will be
other phones that will work with the KNFB reader, but that isn't to say the phones themselves will be 'better' than the N82? My next phone has to be as
good as the N91, and from all I hear, the N82 has all the same features? -

Andy
----- Original Message ----- From: "Jackie Cairns" <cairnsplace@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, February 05, 2008 11:05 PM
Subject: [access-uk] Re: Phone contracts with O2


| Oh Andy! how could you? Look I could be so wide of the mark here it isn't | true, but I reckon that software is going to be on more than just the N82
| within a few months, and I have absolutely no inside info on that, other
| than a logical hunch.
|
| Jackie
|
| Email: cairnsplace@xxxxxxx
| Skype Name: Cairnsplace
| ----- Original Message ----- | From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
| To: <access-uk@xxxxxxxxxxxxx>
| Sent: Tuesday, February 05, 2008 10:41 PM
| Subject: [access-uk] Re: Phone contracts with O2
|
|
| > Hi Jackie -
| >
| > Yep, I have the N91, and an excellent phone it is! and I might well keep
| > it
| > anyway, but I'm looking at the N82 quite seriously, because of the KNFB
| > reader. Of course, I might well sell my N91 for the right price
<smile> -
| >
| > Andy
| > ----- Original Message ----- | > From: "Jackie Cairns" <cairnsplace@xxxxxxx>
| > To: <access-uk@xxxxxxxxxxxxx>
| > Sent: Tuesday, February 05, 2008 10:30 PM
| > Subject: [access-uk] Re: Phone contracts with O2
| >
| >
| > | Hi Andy
| > |
| > | So are you thinking of abandoning the N91 then? It is you who has one
| > of
| > | those babies isn't it?
| > |
| > | I hope you get something you want in the end.
| > |
| > | Jackie
| > |
| > | Email: cairnsplace@xxxxxxx
| > | Skype Name: Cairnsplace
| > | ----- Original Message ----- | > | From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
| > | To: <access-uk@xxxxxxxxxxxxx>
| > | Sent: Tuesday, February 05, 2008 8:32 PM
| > | Subject: [access-uk] Re: Phone contracts with O2
| > |
| > |
| > | > Hi Jackie -
| > | >
| > | > I was looking at O2 because they seem to be the only network to do
the
| > N82
| > | > on contract, but Google brought up mobilephones direct that have it
| > with
| > | > Voda. I'm concerned about dealing with a sort of agent or whatever
| > they
| > | > are,
| > | > for the major providers, wondering about what kind of service they
| > offer
| > | > etc. Mobilephones direct sound too close to empiredirect, a faceless
| > | > call-centre outfit that I had a big problem with when buying a
washing
| > | > machine a few years ago!
| > | >
| > | > So, still pondering the best way to go on this one -
| > | >
| > | > Andy
| > | > ----- Original Message ----- | > | > From: "Jackie Cairns" <cairnsplace@xxxxxxx>
| > | > To: <access-uk@xxxxxxxxxxxxx>
| > | > Sent: Tuesday, February 05, 2008 7:37 PM
| > | > Subject: [access-uk] Re: Phone contracts with O2
| > | >
| > | >
| > | > | Hi Andy
| > | > |
| > | > | On O2 Pay-As-You-Go, you call 4444 and are advised of your credit
| > | > balance
| > | > | and remaining text allowance if you have one. On Ian's contract,
he
| > | > | couldn't do it in that way.  He had to call O2 Customer Services
by
| > | > ringing
| > | > | 202 and asking them for the latest information on his balance in
| > person.
| > | > It
| > | > | drove him mad because it often took ages to get through, and he
| > couldn't
| > | > | ring them at certain times.  I did ask why they couldn't provide
an
| > | > | automated service, and they told me it was something they were
| > thinking
| > | > | about as other people had asked for it too.
| > | > |
| > | > | Ian uses so many texts that it concerned me he was going over his
| > | > allowance
| > | > | and starting to run up a bill that he couldn't always check on
| > demand,
| > | > so
| > | > he
| > | > | decided to return his mobile number to the top-up service which,
in
| > | > fact,
| > | > | works out better for people like him who text a lot.
| > | > |
| > | > | On one occasion, he wanted to change his billing date to coincide
| > with
| > | > when
| > | > | he got paid, and they made a real mess of it which I had to sort
| > out.
| > | > They
| > | > | did apologise, and said it was their fault for the administrative
| > error
| > | > they
| > | > | made, but we decided between us that it would be better for Ian to
| > go
| > | > back
| > | > | to top-up, which he is happier with, and is able to manage himself
| > as
| > he
| > | > | pays for what he uses.
| > | > |
| > | > | It might be that you'll be fine if you opt for O2, and that Ian's
| > was
| > an
| > | > | unfortunate situation that you won't experience.
| > | > |
| > | > | Good luck.
| > | > |
| > | > | Jackie
| > | > | Email: cairnsplace@xxxxxxx
| > | > | Skype Name: Cairnsplace
| > | > | ----- Original Message ----- | > | > | From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
| > | > | To: <access-uk@xxxxxxxxxxxxx>
| > | > | Sent: Tuesday, February 05, 2008 7:14 PM
| > | > | Subject: [access-uk] Re: Phone contracts with O2
| > | > |
| > | > |
| > | > | > Jackie - thanks for sharing this experience.
| > | > | >
| > | > | > When you said your son couldn't easily phone a free number to
find
| > out
| > | > how
| > | > | > many mins etc he had left, is this to say that they don't
provide
| > this
| > | > | > kind
| > | > | > of service? -
| > | > | >
| > | > | > Andy
| > | > | > ----- Original Message ----- | > | > | > From: "Jackie Cairns" <cairnsplace@xxxxxxx>
| > | > | > To: <access-uk@xxxxxxxxxxxxx>
| > | > | > Sent: Tuesday, February 05, 2008 6:17 PM
| > | > | > Subject: [access-uk] Re: Phone contracts with O2
| > | > | >
| > | > | >
| > | > | > | Hi Andy
| > | > | > |
| > | > | > | My son took out one of the O2 30-day opt-out contracts last
| > year,
| > | > but
| > | > | > didn't
| > | > | > | like it and returned to O2 Pay-As-You-Go. With the contract,
he
| > | > could
| > | > | > have
| > | > | > | 500 free texts per month and 600 free minutes.  But they
messed
| > up
| > | > his
| > | > | > | billing date, which I had to sort out as I was the account
| > holder
| > | > since
| > | > | > he
| > | > | > | is still under 18.  Then he couldn't easily phone a free
number
| > to
| > | > find
| > | > | > out
| > | > | > | how many texts or minutes he had remaining as he could do with
| > his
| > | > | > top-up
| > | > | > | service.  He got so fed up, and frankly so did I, that he
| > terminated
| > | > the
| > | > | > | contract and went back to what he had before with the same
| > company.
| > | > | > |
| > | > | > | I'm not alone in saying O2 aren't the most helpful in-store
| > network
| > | > | > either,
| > | > | > | which always counts for a lot with me when people are
assistive
| > and
| > | > | > | friendly.
| > | > | > |
| > | > | > | You might have better luck though, but I personally don't like
| > O2
| > | > | > Customer
| > | > | > | Services.  Sorry to sound negative, but they aren't my
favourite
| > | > network
| > | > | > by
| > | > | > | a long way.
| > | > | > |
| > | > | > | Jackie
| > | > | > |
| > | > | > | Email: cairnsplace@xxxxxxx
| > | > | > | Skype Name: Cairnsplace
| > | > | > | ----- Original Message ----- | > | > | > | From: "Andy Collins" <andy@xxxxxxxxxxxxxxxxxxx>
| > | > | > | To: <access-uk@xxxxxxxxxxxxx>
| > | > | > | Sent: Tuesday, February 05, 2008 5:59 PM
| > | > | > | Subject: [access-uk] Phone contracts with O2
| > | > | > |
| > | > | > |
| > | > | > | > Hi all
| > | > | > | >
| > | > | > | > O2 seem to be the only provider offering the N82 on
contract.
| > Have
| > | > | > people
| > | > | > | > on
| > | > | > | > here good or bad experiences with this provider?
| > | > | > | >
| > | > | > | > I think Chris Hallsworth is with them and experienced
internet
| > | > access
| > | > | > | > restriction issues.
| > | > | > | >
| > | > | > | > I want to be able to access my email, use Wayfinder Access,
| > and
| > | > brows
| > | > | > the
| > | > | > | > web, will O2 let me do this, or do they have restrictions
| > limiting
| > | > | > users
| > | > | > | > to
| > | > | > | > their own GPRS. I'm not fully sure of the difference between
| > GPRS
| > | > as
| > | > a
| > | > | > | > means
| > | > | > | > of web access, and internet access as a connection point, so
I
| > | > hope
| > | > | > | > somebody
| > | > | > | > can answer these questions, and help me understand the GPRS
VS
| > | > | > internet
| > | > | > | > access.
| > | > | > | >
| > | > | > | > Thanks -
| > | > | > | >
| > | > | > | > Andy
| > | > | > | >
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