[access-uk] Re: Repairing Outlook Express
- From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 10 Oct 2007 08:05:07 +0100
Right OK, thanks for that. Think I will do that rather than copy the
executable file and stuff. Does anyone know though whether GMail allows you
to leave messages on the server? I personally doubt it, but we see.
Chris Hallsworth
BrailleNote mPower user
Website: www.chrishallsworth.co.nr
----- Original Message -----
From: "Catherine Turner" <catherineturner2000@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Wednesday, October 10, 2007 12:16 AM
Subject: [access-uk] Re: Repairing Outlook Express
What I would try is first copy all the dbx files to a backup place. Then
delete all of them (OE does create them again if they've been deleted).
Then try and run OE. If it runs, and she had her settings so that mail
remained on the server then it should all be downloaded again. If not, you
can gradually reintroduce the dbx files you copied, folder by folder (quit
OE, copy a file, start OE, redo this for each folder). Don't copy back the
old copy of folders.dbx as this is the file OE uses to keep information
about all the other folders, and if the problem/corruption was in there in
the first place you don't want to reintroduce it. OE will create a new
folders.dbx file itself.
Catherine
----- Original Message -----
From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, October 09, 2007 8:31 PM
Subject: [access-uk] Re: Repairing Outlook Express
> Carol, thanks for the help, greatly appreciated. I don't think a
> re-install
> would be worth taking the risk, however I will try removing the identities
> folder and see what happens. The last time she was able to run Outlook
> Express was before last week. She thinks that some malware got installed
> on
> her system, which was picked up by Ad Aware, and she somehow thinks the
> malware has damaged Outlook Express. All the malware appeared to do was
> slow
> down her system, but clearly did something more malicious in the
> background
> <smiles>. Anyway thanks again, and yes, I'll let you know how we get on.
> Chris Hallsworth
> BrailleNote mPower user
> Website: www.chrishallsworth.co.nr
> ----- Original Message -----
> From: "Carol Pearson" <carol.pearson@xxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Tuesday, October 09, 2007 5:36 PM
> Subject: [access-uk] Re: Repairing Outlook Express
>
>
> Well, Chris, I'd check that the .EXE files for OE appeared to be there and
> maybe risk copying over fresh versions; otherwise I might well go for a
> re-install myself.
>
> The option to "Repair Outlook Express" threw up a few interesting links to
> things that are *definitely* supposed to work ... (maybe)! I wouldn't
> personally hold your breath.
>
> Try to get your friend to think when last it was running and what she's
> done
> since that time, with new installations of other items, updates etc. This
> may help.
>
> Mind you, if it's not working then you haven't got a great deal to lose.
> You're not supposed to copy the "Inbox" for example, but I think it
> probably
> re-creates itself if it's not found ... so I might be inclined to try
> removing it from the folder where the .DBX files are stored and see what
> happens then. (Keep it safe of course in case you want to put it back.)
> <Smiles>
>
> I'd be personally interested to know how you go on with this little nut.
>
> --
> Carol
> carol.pearson@xxxxxxxxxxxx
>
>
>
>
>
> ----- Original Message -----
> From: "Chris Hallsworth" <christopherhallsworth71@xxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Tuesday, October 09, 2007 4:33 PM
> Subject: [access-uk] Repairing Outlook Express
>
>
>> Hi all,
>> I was hoping my friend would post this query, but ah well, no worries.
>> Anyway I will be seeing her this Saturday for the day, and one of the
>> jobs
>> will be to try and repair her Outlook Express so that it at least runs. I
>> suggested to her that I'll attempt to delete her identities folder. Will
>> it
>> fix the problem whereby she can in no way start Outlook Express, as if
>> she
>> tries to it just doesn't run. She currently uses Outlook, but prefers
>> Outlook Express over the former. What else could I do in order to fix the
>> above. Thanks in advance.
>> Chris Hallsworth
>> BrailleNote mPower user
>> Website: www.chrishallsworth.co.nr
>>
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