[access-uk] Re: Sky repairs service

  • From: "Jackie Cairns" <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 5 Dec 2009 21:47:49 -0000

I've also kicked Sky into touch.  I had been thinking about  going elsewhere 
for my broadband for a while, but couldn't face the hassle.  I got a good 
broadband service off them, I'd no complaint about that.  But I objected to 
having so-called entertainment packages I never used.  I only wanted sports 
channels, but they wouldn't let me go down that route.  They also wouldn't let 
me drop all the TV packages and just have broadband as they claimed it's 
heavily subsidised.  So I said thanks but no thanks, and have just moved over 
to BT Internet for broadband only, saving myself £35 a month.  Thing is that 
the odd quid here and there was just creeping up, so now the dirty deed has 
been done! (smile).


Jackie Cairns
 Braille Specialist
 Email: Jackie.Cairns@xxxxxxxxxxxxxxxxxxx
 Sight and Sound Technology Ltd
 Welton House North Wing
 Summerhouse Road
 Moulton Park
 Northampton
 NN3 6WD
 Telephone: 01604 798024
 Fax: 01604 798090   
 Web: www.sightandsound.co.uk

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
George Bell
Sent: 04 December 2009 22:32
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sky repairs service

Yet another reason why I'm lucky enough to have a British owned Virgin system 
where I can record two programs while watching a third.
 
AND I am paying less than my son for a better service here in Northampton.
 
AND they upgraded my neighbour's 2 year old set top box at no cost.
 
Sorry, but I'm not a Robert Maxwell fan!
 
George.

________________________________

From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Darran Ross
Sent: 04 December 2009 20:25
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Sky repairs service


Hi Phil.
 
Sky themselves contacted me about this very thing a couple of weeks ago. Here's 
a copy of their e-mail.
 
 
Sky Protect - Beware of imitations 
 
 
 
It's come to our attention that a number of extended warranty providers are 
contacting our customers claiming to be connected with Sky.
 
The only extended warranty plan officially approved and endorsed by Sky is Sky 
Protect. It's provided and administered on our behalf by Domestic & General, 
our chosen partner, one of the UK's leading appliance repair specialists.
 
Any other companies are not approved or endorsed by Sky and we cannot ensure 
the validity of any extended warranty plan taken out with them. Of course 
you're free to take out a warranty with anyone you choose, but we advise you 
read their terms and conditions carefully before making payment.
 
arrow 
 
Find out more : 
http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/compeinfo-1 
 
Checking your plan
 
If you have an extended warranty plan for your Sky equipment and you are 
concerned about whether it's a genuine Sky Protect plan, you can e-mail us 
using our online contact form : 
http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/competitor-1 .
 
What to look out for
 
If anyone contacts you offering service contracts, protection plans or warranty 
cover for your Sky equipment - 
 
* Ask for the name of their company
(if they are not from Domestic & General they are not officially approved or 
endorsed by Sky)
 
*  Ask the name of the plan they offer
(if it is not Sky Protect, it is not officially approved or endorsed by Sky)
 
* Ask them to confirm your Sky account number, your box type and when you first 
subscribed to Sky (only Sky Protect will have these details)
 
--> More FAQs : 
--> http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/competfaq-1
 
Sky Protect - Safer all round heck your plan 
http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/competitor-1 
 
Please use the links below to view our terms and conditions and/or privacy 
policy.
 
Site Terms & Conditions : 
http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/terms-1 | Privacy 
Statement : http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/privacy-1 | 
Accessibility : http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/access-1 | 
Feedback : http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/contactsp-1 
 
BSkyB Limited 2008. British Sky Broadcasting Limited (registered in England & 
Wales as company no. 02906991) has its registered office at Grant Way, 
Isleworth, Middlesex TW7 5QD. Sky Protect is provided and administered by 
Domestic & General Services Ltd, Swan Court, 11 Worple Road, Wimbledon, London, 
SW19 4JS. Registered in England and Wales No.1970780. 
 

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