[access-uk] Re: updating Norton anti-virus

  • From: "carol pearson" <carol.pearson@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 25 May 2004 14:20:44 +0100

Rob,

If my memory serves me correctly, she needs to go to the Live Update screen
and ensure that she has that set for "Express".  (The default I think is the
other, which may be called "Manual".)  Once she's done that then she should
be able to have her key verified.

HTH:


--
Carol



----- Original Message ----- 
From: "rinty" <rinty@xxxxxxxxxx>
To: "Access-Uk@Freelists. Org" <access-uk@xxxxxxxxxxxxx>
Cc: "Sharan WHITE" <sharan@xxxxxxxxxxxxxxxxxxxxxxx>
Sent: Tuesday, May 25, 2004 12:30 PM
Subject: [access-uk] updating Norton anti-virus


> Hi all, could I ask a question on behalf of my Mum? my justification
> for doing so is that it's me that gets the head-aches when she needs
> help!.  smile.
>
> My Mum's just responded to a prompt that her NAV subscription is due.
> She's gone online and payed the renewal and got the key.  However now,
> how does she put the key into the programme? a prompt told her that
> she needed to enable cookies, and I thought that that was in IE tools,
> internet options, but I couldn't find it there when I looked.  Second,
> where does she go within the programme to insert the key?
>
> Thanks all,
>
> Rob
> ---
> Outgoing mail is certified Virus Free.
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.690 / Virus Database: 451 - Release Date: 22/05/2004
>
>
>



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