[gps-talkusers] e: Re: Problems with paring with Holux

From: robert stigile <rstigile@xxxxxxxxxxxxx>
To: gps-talkusers@xxxxxxxxxxxxx
Date: Sat, 24 Jun 2006 15:10:45 -0700

Hello, I am wondering if you can have someone check the receiver when it is plugged in, so that you can see which lights are on to know if the receiver is working or not. If the receiver is working, then you might want to try reinstalling keysoft, for there might be a problem with the bluetooth setting in your braillenote. Hope this works. Robert

----- Original Message -----
From: "Kevin Chao" <101130189@xxxxxxxxxxxxx
To: <gps-talkusers@xxxxxxxxxxxxx
Date: Sat, 24 Jun 2006 15:06:00 -0700
Subject: [gps-talkusers] Re: Problems with paring with Holux

Mike,

I am not sure what the real problem is, it sounds like it might

be the

reciever at this point, since you said that you have never lost

the

Bluetooth connection with the Holux, but you have notice this

with other

recievers.

I am also finding for some reason that when searching for a

bluetooth

device that for some reason the Holux won't be detected, I have

tested this

with it being plugged into an outlet, just to make sure that it

wasn't a

fault with the battery, and I am still not able to detect the

Holux

reciever. So, it sounds like that there is something defintely

wrong with

the reciever.

I have also notice before the BrailleNote not being able to

detect the

Holux, that sometimes I was not able to enter the authentication

code,

which is 0000, when i entered the authentication code, I got the

message,

"failed to pair with bluetooth device." I have tried these test

on two

mPower units, and I am getting the same results. So, if it is a

fault with

the reciever, is there a possibility of getting some sort of

replacement

from either Sendero or the Holux company.

I will be sure to kepe a mental note of that to keep the

bluetooth

connection turned on, since it sounds like it speeds up the

process and

there is less steps to go through, which will allow for me to get

on with

better and funner things, rather than configuring the bluetooth

connection.

I will also be sure to keep a mental note of returning back to

the main menu

before turning the reciever off, the primary reason I turned the

reciever

off before returning back to the main menu was because with the

BlueLogger

it was tricky to tell if the reciever was off, unless you got the

message,

"bluetooth reciever not detected." It will be a lot easier to

tell if the

Holux is off or on, especially with the physical on/off switch, I

have

really come to enjoy the physical on/off switch myself.

I will also keep a note of that to wait 10 seconds before

starting the GPS

Program.

Well, I will take all of the suggestions you had to offer and

let that

determine if it is a Holux problem or a user problem.

Kevin

----- Original Message -----
From: "Michael May" <mikemay@xxxxxxxxxxxxxxxx
To: <gps-talkusers@xxxxxxxxxxxxx
Sent: Saturday, June 24, 2006 1:58 PM
Subject: [gps-talkusers] Re: Problems with paring with Holux

Kevin,

Excellent testing and documentation.

I never lose the Bluetooth connection with the Holux but I have

seen this

happen when the Bluetooth connection will flick out and then

back again

while you are still in the GPS program. The strange thing is

that if you

lose the BT connection because you get too far away from the

BrailleNote

or because the receiver runs out of power, you cannot

reestablish a

connection without going back to the Main Menu. Hence, why can

the BT

appear to be off for a few seconds and then reconnect? One

theory might be

that the receiver isn't really losing the connection and we are

getting a

bad report that it is disconnected. The question still remains,

what would

be causing this erroneous report of a disconnection?

I advise the following procedures as described in the Getting

Started

document.I never turn the Bluetooth connection off. I know some

people do

in order to save battery life but I don't.

I also recommend exiting to the Main Menu before turning the

receiver off.

Before loading the GPS application, wait 10 seconds or more at

the Main

Menu.

Mike

Dear GPS listserv,

I have notice while using the Holux reciever that for some odd

reason it

will lose the bluetooth connection between the BrailleNote and

the

reciever, this will occur when I am in the gps program, it isn't because it

is out

of the bluetooth range, I have notice this occuring while either

when I am

walking, so the reciever is fastened in the shoulder strap and

the

BrailleNote is about hip levvel. I am certtain that it isn't a

matter of

the
bluetooth being out  of range.

I have also notice the same incident occuring when I am traveling

in a

vehicle. When I am traveling in a vehicle, I will place the

reciever on

the dash and have the BrailleNote on my lap in the front passenger

seat. I

would say that in both incidents at all times the reciever is no more

than 3

feet away from the brailleNote, so aI am certain that it isn't a

matter of the

bluetooth being out of range, because if it was a matter of the

bluetooth

being out of range, then I would of noticed the same thing

occuring with

the BlueLogger , which I have never seen happened.

I have also notice that when I am switching both the BrailleNote

and the

Holux off for aperiod of time, then turning it back on when I

need to use

it, that sometimes the two devices will pair and activesync will

be

active, but when I go into the GPS Program it says "bluetooth reciever

not

detected." Then after a while with switching the Holux off and on

and

switching bluetooth off and on, it will suddenly come back and

will have a

fix. I have notice that this can take as long as 30 seconds to

5

minutes,
which I find pretty excessive.

I will list the steps that I go through when turning off the

BrailleNote

and the Holux, I have tried turning them off two different ways to

see if that

would make a difference, which I have not found to be true. Technique 1. 1. While in the GPS Program, hit space bar with dots 1, 2, 3, 4,

5, 6, to

get to the main menu. 2. hit the spacebar with the letter o to get to options menu 3. hit the letter c for connectivity 4. hit the letter b for bluetooth. 5. when it ask is bluetooth on, I will press the letter n for

no.

6. Then I will turn off the Holux 8. Then I will return back to the main menu, and turn off the

BrailleNote

Technique 2. 1. While in the GPS Program, I will turn off the recievver, it

will say

"bluetooth reciever not detected." 2. I will then return to the main menu 3. I will go to options, connectivity, bluetooth, I will see if

bluetooth

is off, if it isn't I will turn it off. 4. Then I will return back to the main menu and turn off the

BrailleNote.

I will list the steps below that I use when turning on the two

devices,

again I tried two different ways to see if that would make a

difference,

it turns out that it doesn't. Technique 1. 1. Turn on the Holux 2. Turn on the BrailleNote 3. Go into options, connectivity, bluetooth, turn it on, check

to see if

the
Holux is paired and active.
4.  I will then go into the GPS program

Technique 2. 1. Turn the BrailleNote on, then go into options, connectivity,

bluetooth,

turn on bluetooth, then make sure it is paired and active.
2.  turn on the Holux
3.  Open the GPS Program.

I am not sure if the issue lies in the steps that I am going

through,

which I don't think it does; I don't think that it is the steps,

because these

are the same steps that I went through using the BlueLogger and it

worked just

fine. I just thought that I would list the steps just in case

there is one

that I should use over the other.

So, I am wondering if any of you have also experience the

bluetooth

reciever not detected message showing up whihle you are in the GPS

program, and not

being able to make the bluetooth connection work between the

BrailleNote

after you have checked to see that they were indeed paired and

active. If

you have found a special technique that you have found to work

flawlessly,

do share. If none of you have experience this same issue, then

it might be

a matter of me having a defected reciever, which I will phone my

dealer

about.

Thank you for taking your time in reading this post, and I am

looking

forward to what you are able to suggest.

Kevin

Follow-Ups:
- [gps-talkusers] Re: e: Re: Problems with paring with Holux
  - From: Kevin Chao

[gps-talkusers] e: Re: Problems with paring with Holux

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