[access-uk] Re: Audio Description

  • From: "Barbara Wilson" <barkingbabs@xxxxxxxxxxxxxxx>
  • To: "Access-UK" <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 31 Dec 2009 14:57:35 -0000

Hi

Can I just have this clarified to make myself 100% sure please?

If I buy a TV with either built-in freeview or an external box, and the TV is AD compatible, then I will be able to access audio description? I do not need to be connected to a Sky box to access AD if I have Freeview?

This is how I understand it.

This morning I went to Currys, thinking they would be able to help. I don't expect them to know everything about every TV they have, but I assumed they'd know what AD is given that they are a huge TV retailer.

I asked one of the assistants and he said he knew what I was after. He then disappeared and reappeared after a minute, saying he would have to go and ask "The big boss", So clearly he did not know what I was after.

The "Big boss", Arrived after about 10 minutes and proceeded
to tell me that to get audio description I had to contact the RNIB and download it from them and that was the only way to get AD. After that I knew it was going to be a long morning! I explained this wasn't the case and he seemed quite amazed that such a thing existed in TVs. He then said if I picked out some sets they would try them. I picked out an LG and a couple of Samsungs and he proceeded to open the box of a rather cheap Digitrex and spend 10 minutes reading the manual. Then he decided to try the LG. It did not have it. I then asked him to try the Samsungs and he proceeded to try another Digitrex. Clearly a make they are trying hard to shift. He eventually tried one of the Samsungs but it did not have it. I was about to ask him to try the remaining two when he told me I would not get it in Currys and he was sorry he couldn't help me. I interpreted this as go away. So I did.

He seemed clueless and unprepared to provide the assistance I expected off such a store.

Find me on Twitter http://www.twitter.com/barkingbabs
Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes

** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq

Other related posts: