[access-uk] Re: Audio Description

  • From: Jackie Cairns <jackie.cairns@xxxxxxxxxxxxxxxxxxx>
  • To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
  • Date: Thu, 31 Dec 2009 15:23:11 +0000

Hi Barbara

If what you buy has AD, then you will receive it.  Watch the wording 
"compatible", because while it means you can get it with a source transmitting 
it, it doesn't follow the device has it built-in.  So just be careful of the 
wording. 


Jackie Cairns
Braille Specialist
Email: jackie.cairns@xxxxxxxxxxxxxxxxxxx
Sight and Sound Technology Ltd
Welton House North Wing
Summerhouse Road
Moulton Park
Northampton
NN3 6WD
Tel: 01604 798024
Mob: 07887 883815
www.sightandsound.co.uk
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of 
Barbara Wilson
Sent: 31 December 2009 14:58
To: Access-UK
Subject: [access-uk] Re: Audio Description

Hi

Can I just have this clarified to make myself 100% sure please?

If I buy a TV with either built-in freeview or an external box, and the TV is 
AD compatible, then I will be able to access audio description? I do not need 
to be connected to a Sky box to access AD if I have Freeview?

This is how I understand it.

This morning I went to Currys, thinking they would be able to help. I don't 
expect them to know everything about every TV they have, but I assumed they'd 
know what AD is given that they are a huge TV retailer.

I asked one of the assistants and he said he knew what I was after. He then 
disappeared and reappeared after a minute, saying he would have to go and ask 
"The big boss", So clearly he did not know what I was after.

The "Big boss", Arrived after about 10 minutes and proceeded  to tell me that 
to get audio description I had to contact the RNIB and download it from them 
and that was the only way to get AD. After that I knew it was going to be a 
long morning! I explained this wasn't the case and he seemed quite amazed that 
such a thing existed in TVs. He then said if I picked out some sets they would 
try them. I picked out an LG and a couple of Samsungs and he proceeded to open 
the box of a rather cheap Digitrex and spend 10 minutes reading the manual. 
Then he decided to try the LG. It did not have it. I then asked him to try the 
Samsungs and he proceeded to try another Digitrex. Clearly a make they are 
trying hard to shift. He eventually tried one of the Samsungs but it did not 
have it. I was about to ask him to try the remaining two when he told me I 
would not get it in Currys and he was sorry he couldn't help me. I interpreted 
this as go away. 
So I did.

He seemed clueless and unprepared to provide the assistance I expected off such 
a store.

Find me on Twitter http://www.twitter.com/barkingbabs
Barbara Wilson
M: 07917710779
T: 02887784046
E: barkingbabs@xxxxxxxxxxxxxxx
IM: creativeeyes@xxxxxxxxxxxxx
Skype: creativeeyes

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