[access-uk] Re: Feedback wanted: helpline for the blind?

  • From: Tony Sweeney <tonymsweeney@xxxxxxxxx>
  • To: access-uk@xxxxxxxxxxxxx
  • Date: Fri, 14 Nov 2014 09:25:46 +0000

Morning Mo,

A great idea.

I would respectfully suggest that it be started monthly and see then where it goes from there.

I think though that you'll "be swamped" and thus will hopefully have the service available more often.

BTW, are folk over seas eligible to call?

Best with all of that,

Tony Sweeney
On 13/11/2014 19:05, Mobeen Iqbal wrote:
Hello Everyone.

I am posting this on behalf of a charity called Helping Hands For The Blind. For a while, they have been toying with the idea of running a helpline for the blind on a voluntary basis, to help out with tech issues primarily, but perhaps offering advice on every day issues as well. I'd be on hand to answer any tech questions, and the chairman David Chattten Smith would be on hand to answer any other questions. would people find such a helpline useful? if so, how often do you think it should be run? the choices are:

every monday 7 until 8.
every 2 weeks on a monday 7 until 8.
or once a month on a monday 7 until 8.

If the helpline proves popular, we would look at extending the hours or frequency. needless to say, we will be using a 03 number so the user does not pay anything to call in, unlike other similar services. We look forward to any constructive feedback/comments.

Thanks for reading,

Mo.

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