If the computer help is free and not charged for, it is not commercial use. I would imagine such a help facility being set up as a non-profit aka charity.
Doris At 05:00 AM 11/15/2014, you wrote:
I suspect that if you were to ask teamviewer this would be considered commercial use and not be free. Bob -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Doris &Hubby Chris Sent: 14 November 2014 20:10 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Feedback wanted: helpline for the blind? I think the idea is excellent. Many problems are fairly basic in natureand can be solved by other users. I would be quite willing and imo able to work with people especially since remote access is free via teamviewer, for example. Doris in germany At 01:55 PM 11/14/2014, you wrote: >Hmmmm, indeed Steve, my thoughts exactly. Volunteers are all very well >but in the long term, it can not be sustainable. > >Steve > > >-----Original Message----- >From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >Behalf Of Steve Nutt >Sent: 14 November 2014 17:00 >To: access-uk@xxxxxxxxxxxxx >Subject: [access-uk] Re: Feedback wanted: helpline for the blind? > >Hi Mo, > >I was also thinking along the same lines as Carol. If a problem is >involved, who is going to fix it? You? Volunteers? All for free? You >may find this gets out of hand. > >All the best > >Steve > >-- >Computer Room Services >77 Exeter Close >Stevenage >Hertfordshire >SG1 4PW >Tel: +44(0)1438-742286 >Mob: +44(0)7956-334938 >Fax: +44(0)1438-759589 >Email: steve@xxxxxxxxxxxxxx >Web: http://www.comproom.co.uk > >-----Original Message----- >From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On >Behalf Of Mobeen Iqbal >Sent: 14 November 2014 13:38 >To: access-uk@xxxxxxxxxxxxx >Subject: [access-uk] Re: Feedback wanted: helpline for the blind? > >Hi Carol. > >A perfectly valid point. we were considering this, and plan on taking >issues that may need extensive help for example if someone needs >training further with a private phone call, so as to not take over the >helpline hour. we're also considering extending the hour. its just a >pilot at this stage, but the feedback is much apreciated. the aim is to >reach out to people and to initiate the contact to let them know >there's someone out there. the problem most people have especially those who are older is they're not on the ball. >they're not on these groups and they're not even on skype. it could be >that initially we hear from them, we'll see how it goes. sometimes its >just good to have a natter over the phone instead of impersonal via email. > >all the best, > >Mo. > >On 14/11/2014 13:22, Carol.Pearson29@xxxxxxxxxxxxxx wrote: > > Hi Mo, > > > > Theoretically you could end up with only one or two people getting > > helped each time with tech issues. I really wonder if there's a > > market for such things since those who use email etc can get lots of > > help that way and more specific help with people such as yourself > > and/or Steve etc, depending on the route they want to go. > > > > I can think of some who may not have other places to go but, in such > > cases, they'd probably need you to be hands on with the computer. > > Again, I know this is indeed possible from your points of view but > > I'm just not sure because of the time constraints. > > > > By all means, "suck it and see", as they say! > > > > I certainly know that your help/advice is very much on the ball! > > <Smiles> > > > > Carol P > > > > ----- Original Message ----- From: "Mobeen Iqbal" > > <mobeeniqbal@xxxxxxxxx> > > To: <access-uk@xxxxxxxxxxxxx> > > Sent: Thursday, November 13, 2014 7:05 PM > > Subject: [access-uk] Feedback wanted: helpline for the blind? > > > > > >> Hello Everyone. > >> > >> I am posting this on behalf of a charity called Helping Hands For > >> The Blind. For a while, they have been toying with the idea of > >> running a helpline for the blind on a voluntary basis, to help out > >> with tech issues primarily, but perhaps offering advice on every > >> day issues as well. I'd be on hand to answer any tech questions, > >> and the chairman David Chattten Smith would be on hand to answer any other questions. > >> would people find such a helpline useful? if so, how often do you > >> think it should be run? the choices are: > >> > >> every monday 7 until 8. > >> every 2 weeks on a monday 7 until 8. > >> or once a month on a monday 7 until 8. > >> > >> If the helpline proves popular, we would look at extending the > >> hours or frequency. needless to say, we will be using a 03 number > >> so the user does not pay anything to call in, unlike other similar services. > >> We look forward to any constructive feedback/comments. > >> > >> Thanks for reading, > >> > >> Mo. > >> > >> ** To leave the list, click on the immediately-following link:- > >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > >> ** If this link doesn't work then send a message to: > >> ** access-uk-request@xxxxxxxxxxxxx > >> ** and in the Subject line type > >> ** unsubscribe > >> ** For other list commands such as vacation mode, click on the > >> ** immediately-following link:- > >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > >> ** or send a message, to > >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > >> > >> > > > > ** To leave the list, click on the immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > > ** If this link doesn't work then send a message to: > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click on the > > ** immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > > ** or send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > >** To leave the list, click on the immediately-following link:- >** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >** If this link doesn't work then send a message to: >** access-uk-request@xxxxxxxxxxxxx >** and in the Subject line type >** unsubscribe >** For other list commands such as vacation mode, click on the >** immediately-following link:- >** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >** or send a message, to >** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > >** To leave the list, click on the immediately-following link:- >** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >** If this link doesn't work then send a message to: >** access-uk-request@xxxxxxxxxxxxx >** and in the Subject line type >** unsubscribe >** For other list commands such as vacation mode, click on the >** immediately-following link:- >** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >** or send a message, to >** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > >** To leave the list, click on the immediately-following link:- >** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >** If this link doesn't work then send a message to: >** access-uk-request@xxxxxxxxxxxxx >** and in the Subject line type >** unsubscribe >** For other list commands such as vacation mode, click on the >** immediately-following link:- >** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >** or send a message, to >** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
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