[access-uk] Re: question re email not coming to my inbox
- From: "Fran Holman" <franholman755@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 17 Feb 2015 20:57:24 -0000
Hi Carol
I am losing a lot of my emails to BT’s spam filter. I tend to get most
personal messages, but not all. Most of the messages from this list goes into
a spam folder on the server which I cannot find. I have to get a sighted
friend to go into my server and send them to my inbox. I spoke to BT but they
were really no help. They said I should mark the ones which I did not want to
go in the spam folder, but as I said to them one does not know who is going to
email. However, because of this, I am changing to another server. Hopefully
it will be better, but someone said that a lot of servers are using this filter
for security. Hope this info helps. If you want to know anything else, just
ask, and if I have the answer, I will let you know.
All the best.
Fran.
From: Carol.Pearson29@xxxxxxxxxxxxxx
Sent: Tuesday, February 17, 2015 10:03 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: question re email not coming to my inbox
Jackie,
Please explain if you can because I have a deaf-blind friend who's losing
emails, probably to spam.
Carol P
----- Original Message -----
From: Jackie Brown
To: access-uk@xxxxxxxxxxxxx
Sent: Tuesday, February 17, 2015 8:55 AM
Subject: [access-uk] Re: question re email not coming to my inbox
Hi Shaun
I would agree with you. For this reason, I set up a Gmail account, and use
it for my Email list traffic as I dont often have to go into Google to
retrieve anything that has gone straying into my Trash folder on the website.
The BT thing is a bit of a nightmare, and forcing your Emails to go into your
Inbox is a bit tricky to explain, though I can do it now using JAWS.
Kind regards,
Jackie Brown
Emails: thebrownsplace@xxxxxxxxxxxxxx
Jackieannbrown62@xxxxxxxxx
jackie@xxxxxxxxxxxxxxxxxxx
Website: www.thebrownsplace.info
Twitter: @thebrownsplace
Skype: thejackmate
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Shaun O'Connor
Sent: 16 February 2015 21:26
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: question re email not coming to my inbox
I have ceased using bt email services for that very reason but alas it seems
other providers are following suit,
they call it "protecting your account" i call it unwanted interference.
On 16/02/2015 19:02, Fran Holman wrote:
I have BT as my server at least for the next week. For the last 6 months
my messages, at least most of them including All of the messages from this list
are going into a spam folder on my server. I dont know how to get them into my
inbox and have to ask a sighted person to get them for me. I find this most
annoying. I have spoken to BT but got little help. Can anyone tell me why
this happens and what can I do. If possible could you email me to my personal
email in order to get the message more quickly. I am using Windows Live mail
with jaws13 on an acer laptop. Thanks Fran.
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