Hi Fran, Thanks for your comments. They're appreciated. Carol P ----- Original Message ----- From: Fran Holman <franholman755@xxxxxxxxxxxxxx> To: access-uk@xxxxxxxxxxxxx CC: Date: Tuesday, 17 February 2015 8.57 pm Subject: [access-uk] Re: question re email not coming to my inbox > > > Hi Carol > I am losing a lot of my emails to BT's spam filter. I tend to get most > personal messages, but not all. Most of the messages from this list goes > into a spam folder on the server which I cannot find. I have to get a > sighted friend to go into my server and send them to my inbox. I spoke to BT > but they were really no help. They said I should mark the ones which I did > not want to go in the spam folder, but as I said to them one does not know > who is going to email. However, because of this, I am changing to another > server. Hopefully it will be better, but someone said that a lot of servers > are using this filter for security. Hope this info helps. If you want to > know anything else, just ask, and if I have the answer, I will let you know. > All the best. > Fran. > > From: ,c;arol.,p;earson29@xxxxxxxxxxxxxx > Sent: Tuesday, February 17, 2015 10.03 AM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: question re email not coming to my inbox > > Jackie, > > Please explain if you can because I have a deaf-blind friend who's losing > emails, probably to spam. > > Carol P > > ----- Original Message ----- > From: Jackie Brown > To: access-uk@xxxxxxxxxxxxx > Sent: Tuesday, February 17, 2015 8.55 AM > Subject: [access-uk] Re: question re email not coming to my inbox > > Hi Shaun > > I would agree with you. For this reason, I set up a Gmail account, and use > it for my Email list traffic as I don"ment often have to go into Google to > retrieve anything that has gone straying into my Trash folder on the website. > > The BT thing is a bit of a nightmare, and forcing your Emails to go into your > Inbox is a bit tricky to explain, though I can do it now using JAWS. > > Kind regards, > > Jackie Brown > Emails: thebrownsplace@xxxxxxxxxxxxxx > ,j;ackieannbrown62@xxxxxxxxx > jackie@xxxxxxxxxxxxxxxxxxx > Website: www.thebrownsplace.info > Twitter: @thebrownsplace > Skype: thejackmate > > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of > Shaun O'Connor > Sent: 16 February 2015 21.26 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: question re email not coming to my inbox > > I have ceased using bt email services for that very reason but alas it seems > other providers are following suit, > they call it "protecting your account" i call it unwanted interference. > On 16/02/2015 19.02, Fran Holman wrote: > I have BT as my server at least for the next week. For the last 6 months my > messages, at least most of them including All of the messages from this list > are going into a spam folder on my server. I dont know how to get them into > my inbox and have to ask a sighted person to get them for me. I find this > most annoying. I have spoken to BT but got little help. Can anyone tell me > why this happens and what can I do. If possible could you email me to my > personal email in order to get the message more quickly. I am using Windows > Live mail with jaws13 on an acer laptop. Thanks Fran. > > -- > PRIVACY IS A BASIC RIGHT--not A CONCESSION > https://www.eff.org/deeplinks/2014/11/when-time-comes-we-need-be-ready-fight-tpps-secret-anti-user-agenda > No virus found in this message. > Checked by AVG--www.avg.com > Version: 2015.0.5645 / Virus Database: 4284/9133--Release Date: 02/17/15 ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq