Hello Percy,
I believe you have your subscription, sorry I didn’t realize you were
able to get into the app. If you can get into the app, your
subscription has been validated. We will fix your email address for you
and let you know when that is done.
There is an issue on all devices except the iPhone 5, that the
subscription button is not fully visible on the screen even though Voice
Over can see part of it, you must use 3 fingers to swipe up to reveal
the full setting page 2 of 2, at which point you can then double tap on
the Subscription button to see your subscription.
Sorry we saw this bug and unfortunately it didn’t make it into the
release. This will be one of the fixes for the next update.
Thanks.
*Charles LaPierre, CTO Sendero Group*
Developers of accessible GPS and distributors of technology for the blind
Office Phone: 888-757-6810
Email: Charles@xxxxxxxxxxxxxxxx <mailto:Charles@xxxxxxxxxxxxxxxx>
Sendero web: http://www.senderogroup.com <http://www.senderogroup.com/>
General GPS Web: http://www.AccessibleGPS.com
<http://www.accessiblegps.com/>
*From:*gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] *On Behalf Of *Percy Garrett
*Sent:* Tuesday, July 02, 2013 1:15 PM
*To:* gps-talkusers@xxxxxxxxxxxxx
*Cc:* garrett, percy
*Subject:* [gps-talkusers] I took the leap! But!!!
Charles, I took your counsel and took the leap of faith. The three year
version is installed on my Iphone. It seems to be working well in most
areas. However, after inputting my subscription information I made a
grammatical error in my email address and was unable to correct It
neither by deletion or cancellation. The APP will not allow me to delete
my email address so that I can correct it. There is no cancel button and
start over. I called Apple tech support and we turned the phone off and
restarted it. When we returned to the Seeing Eye APP, the subscription
information was gone. It previously gave me the option to input my
information now or later in settings; however, I went into phone
settings and the Seeing Eye App setting with no success. The Seeing Eye
APP does not show up in phone settings. The subscription button in the
App settings menue does not open when double tapped. Because of this
problem, I cannot use the App on another device or a future phone
without paying the full cost again. Please help! Many thanks for such a
wonderful and promising GPS App.
Percy Garrett
*From:*gps-talkusers-bounce@xxxxxxxxxxxxx
<mailto:gps-talkusers-bounce@xxxxxxxxxxxxx>
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] *On Behalf Of *Charles LaPierre
*Sent:* Tuesday, July 02, 2013 1:49 PM
*To:* gps-talkusers@xxxxxxxxxxxxx <mailto:gps-talkusers@xxxxxxxxxxxxx>
*Subject:* [gps-talkusers] Re: One more thought about a demo
Hi Wendy and all,
Depending on where you are it may take some time for the app to get
propagated to all iTunes servers. So hang tight and keep checking the
app store. Search for “Seeing Eye GPS” should find the product if it’s
in your iTunes server. I was able to find it after a couple hours, and
it took Mike an extra hour for him to see it, so it is making its way
out to everyone it just will take a little time.
Also if anyone is having any issues with the product hold off calling
Sendero as we are getting flooded with calls. We will be sending out a
formal press release shortly with links to the manual and the email
address you should use if you have any issues.
Thanks.
*Charles LaPierre, CTO Sendero Group*
Developers of accessible GPS and distributors of technology for the blind
Office Phone: 888-757-6810
Email: Charles@xxxxxxxxxxxxxxxx <mailto:Charles@xxxxxxxxxxxxxxxx>
Sendero web: http://www.senderogroup.com <http://www.senderogroup.com/>
General GPS Web: http://www.AccessibleGPS.com
<http://www.accessiblegps.com/>
*From:*gps-talkusers-bounce@xxxxxxxxxxxxx
<mailto:gps-talkusers-bounce@xxxxxxxxxxxxx>
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] *On Behalf Of *Wendy
*Sent:* Tuesday, July 02, 2013 11:37 AM
*To:* gps-talkusers@xxxxxxxxxxxxx <mailto:gps-talkusers@xxxxxxxxxxxxx>
*Cc:* <gps-talkusers@xxxxxxxxxxxxx <mailto:gps-talkusers@xxxxxxxxxxxxx>>
*Subject:* [gps-talkusers] Re: One more thought about a demo
But the app doesn't show up in the App Store.
On Jul 2, 2013, at 11:36 AM, "Charles LaPierre"
<charles@xxxxxxxxxxxxxxxx <mailto:charles@xxxxxxxxxxxxxxxx>> wrote:
Hello Michael and all,
I appreciate that everyone would like to try the app first before
purchasing it, but we currently do not have a way to offer a demo.
Maybe this will be one of the features we should work on next.
Unfortunately Michael, the end user license agreement prohibits users
from sharing the app with others, if they do not only is it a violation
of the end user license agreement, not to mention Apples own license
agreement, but you would be taking up a slot of the # of devices they
can install their app on.
If you are worried about the performance then please wait and see how
others like the app first. We have had over 100 beta testers testing
the app and all of them were very impressed with the performance and the
level of detail on how we describe intersections, and guide you along
your route just like we do with all our other Sendero GPS products.
We waited over a year until Sendero was satisfied it met our own
standards of excellence before we submitted the app, and we are hard at
work on the next version.
We will also get user’s feedback in the form of a online poll to allow
users to vote on which features they want to see in the product next,
stay tuned for that announcement.
Sendero has been making accessible GPS products now for over 13 years,
we know what our users want, how it should be spoken, what should be
spoken first etc. The product will only get better over time, so take
the leap of faith as so many others have. Gil Luts and Bob Sweetman did
over 13 years ago and invested in Strider a backpack GPS solution that
was soldered together by myself, and now we have an app in the palm of
your hand that would run circles around that 15 pound backpack.
Thanks.
*Charles LaPierre, CTO Sendero Group*
Developers of accessible GPS and distributors of technology for the blind
Office Phone: 888-757-6810
Email: Charles@xxxxxxxxxxxxxxxx <mailto:Charles@xxxxxxxxxxxxxxxx>
Sendero web: http://www.senderogroup.com <http://www.senderogroup.com/>
General GPS Web: http://www.AccessibleGPS.com
<http://www.accessiblegps.com/>
*From:*gps-talkusers-bounce@xxxxxxxxxxxxx
<mailto:gps-talkusers-bounce@xxxxxxxxxxxxx>
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] *On Behalf Of *Michael Malver
*Sent:* Tuesday, July 02, 2013 9:11 AM
*To:* gps-talkusers@xxxxxxxxxxxxx <mailto:gps-talkusers@xxxxxxxxxxxxx>
*Subject:* [gps-talkusers] One more thought about a demo
Is there someone off list to whom people could write to give feedback.
For myself, I’d be willing to pay $6.00 for one month of subscription.
This is slightly more than $69.00 a year, but would let me test the app
without sinking tons of money into it. It would also allow people with
very limited incomes to purchase a month’s subscription when they could
afford to do so.
I would hate to see this list cluttered with responses by people who
either hotly disagree or agree with this idea, but I’d love to know
where to send this suggestion in the hopes it could be implemented and
others could benefit in the future.