[opendtv] Re: 70th Anniversary Blu-ray and standard DVDs of the Wizard of Oz
- From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
- To: <opendtv@xxxxxxxxxxxxx>
- Date: Fri, 2 Oct 2009 21:53:17 -0400
The point is that it is far more likely that more people would screw up
valid combinations of formats if more options are enabled. Cliff's
situation is an outlier.
Leonard Caillouet
5535 SW 98th Terrace
Gainesville, FL 32608
352-367-1075 home
352-219-6216 cell
lcaillo@xxxxxxxxxxxx office/home email
lcaillo@xxxxxxxxxxx cell phone email
> -----Original Message-----
> From: opendtv-bounce@xxxxxxxxxxxxx [mailto:opendtv-bounce@xxxxxxxxxxxxx]
> On Behalf Of John Shutt
> Sent: Friday, October 02, 2009 7:32 AM
> To: opendtv@xxxxxxxxxxxxx
> Subject: [opendtv] Re: 70th Anniversary Blu-ray and standard DVDs of
> the Wizard of Oz
>
> ----- Original Message -----
> From: "Leonard Caillouet" <lcaillo@xxxxxxxxxxxx>
>
>
> > Along with flexibility comes the inevitable confusion. How many
> people
> > will
> > need that option compared to the number that might screw it up and
> have to
> > call tech support. From the service perspective, I can see why
> > manufacturers may want to limit settings that are more likely to
> cause
> > confusion than solve problems for the majority. I get these calls
> all the
> > time,
>
> But in this case the options were already built into the players. It
> was
> the content producers that disabled those features, not the
> manufacturer,
> which caused the user - Cliff - to contact tech support. So in this
> case
> limiting options increased tech support calls!
>
> John
>
>
>
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