[vicsireland] Re: FW: tesco website

  • From: "Ed Harper" <goat@xxxxxx>
  • To: <vicsireland@xxxxxxxxxxxxx>
  • Date: Fri, 9 Feb 2007 23:43:44 -0000

Hi Marian,   I don't have time myself to campaign on this one.   Maybe the
Vics committee could follow this up.

However, thinking about Tesko and having said that we don't have one in
Skib, I could in fact shop in Tesko on-line by getting my son to pick up a
box, if it were already packed, on his way home from work, at the shopping
centre on the edge of Cork and drop it to the ferry which comes to the
island.   It is strange how easily one forgets the flexibility of on-line
shopping, there is no need to be within the normal delivery range of the
shop.   Anyway I'm not sure I should divide my custom too much since a local
Supervalu, local as in Skibbereen almost 20 miles away by land and sea, have
been delivering four days a week to our ferry.

This website problem is very important though.   apart from the obvious
advantage of a usable site to immediate customers, the propaganda value of
being able to quote Tesko as an example of a fully accessible site would be
of great worth in persuading other companies.


all The Best


Ed
  -----Original Message-----
  From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx]On Behalf Of Marian Nolan
  Sent: 09 February 2007 17:43
  To: vicsireland@xxxxxxxxxxxxx
  Subject: [vicsireland] Re: FW: tesco website


  Hi Ed,  I totally agree with you but what are we going to do about it.
There is a Tesco store here in Galway,  I have not used the site myself yet
but might need it in the future. Regards Marian
    ----- Original Message -----
    From: Ed Harper
    To: vicsireland@xxxxxxxxxxxxx
    Sent: Thursday, February 08, 2007 10:50 PM
    Subject: [vicsireland] Re: FW: tesco website


    We haven't got a Tesko in Skibbereen, as flor mentioned the other day,
but if they are not selling fig rolls they needn't bother coming!

    You're right of course Audrey that this kind of way of doing things with
on-line sales, especially with a company the size of Tesko, which really
should be able to afford to pay for a proper reconstruction including
accessibility in the design.   With 50 million disabled citizens in the EU,
and probably a lot more who aren't defined as such, particuliarly with the
vip population who tend to skew to the older age group, which might both
want its shopping delivered anyway, plus not defining itself as "disabled",
just not being able to see as well as they used to, you would think the
company would realise that this is a good marketing device.

    All the Best


    Ed
      -----Original Message-----
      From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx]On Behalf Of Audrey Tormey
      Sent: 08 February 2007 19:53
      To: vicsireland@xxxxxxxxxxxxx
      Subject: [vicsireland] Re: FW: tesco website


      Hi Flor,

      I appreciate you emailing with your suggestions, however, Amazon
website and Tesco websites are not constructed by using the same "funny
constructs" that is to say, Tesco uses ordinary links, and standard forms
with fields, buttons etc. therefore, there is no point trying to
double-click and use any of the JAWS tricks used for accessing Amazon.  It
is about time, Tesco integrated the "accessible" site into the main site,
and made all accessible instead of having two "fairly dodgy" sites!

      This could be an ongoing dilemma if we as a group in society don't put
pressure on the powers that be so as to realise change!

      p.s. Has anyone had a difficulty in finding Fig-rolls and other
biscuits on the access site? we never seem to be able to find certain items
that we should have in the various categories?

      Regards:

      Audrey ----- Original Message -----
        From: Flor Lynch
        To: vicsireland@xxxxxxxxxxxxx ; List for discussing news and issues
relating to the visuallyimpaired in Ireland
        Sent: Thursday, February 08, 2007 12:06 PM
        Subject: [vicsireland] Re: FW: tesco website


        Maybe, if you double left-click (route JAWS to PC, then hit
left-click once or twice) instead of enter, it will confirm your order?
Such is the way with some of the Amazon sites arund the place.  If you
pprefer, turn off Forms Mode with Insert+z before doing this.  (I have no
Tesco store, locally.)

          ----- Original Message -----
          From: Sandberg, Robert
          To: vicsireland@xxxxxxxxxxxxx
          Sent: Thursday, February 08, 2007 10:46 AM
          Subject: [vicsireland] FW: tesco website


          Hi Maria!
          Yes, I experienced exactly the same. I'd say it's Tesco's fault.
They've
          recently made some changes and since then I've had this problem.
In my
          case it did work after several attempts though.
          Just to make sure I'll forward this to VICS. It is conceivable
that we
          need to change our browser settings to correspond with what ever
they've
          done to the site. But I doubt it.

          Cheers,
          Robbie
          -----Original Message-----
          >From: irelandvipnews-bounces@xxxxxxxx
          [mailto:irelandvipnews-bounces@xxxxxxxx] On Behalf Of Maria
          Sent: Mittwoch, 7. Februar 2007 16:28
          To: ireland vip news
          Subject: [IRELANDVIPNEWS] tesco website

          Hi folks.

          Last night I did my Tesco shopping on line as usual. This time
however
          I've
          had some very annoying problems with tesco access site.

          First off, almost every time I'd press the add selected products
to
          basket
          button or the update your basket button,  I'd get this message
telling
          me
          that such page was not found on tesco.ie web site, therefore I
ended up
          going back to the previous page and pressing the  button again. It
          usually
          worked when I did  it the second time round. When I got to
checkout
          however
          and pressed the confirm my order button, I got that stupid message
again
          no
          matter how many times I went back and tried again!

          At the end I had to do my ordering via the main tesco site and
that was
          some
          very big pain in the neck! I nearly had an apoplectic shock by the
time
          I
          finally managed to put my order through.

          What I'd like  to know is  this: had anybody else experienced the
same
          problem with the tesco access site lately or is it just me?

          The reason I need to know is because if someone else experienced
this,
          then
          we've got a problem with the site once again and we'd need to
bring it
          to
          the attention of the site developers. If however it's just me,
then
          there
          must be something wrong with my own internet settings and there
would be
          no
          need to disturb anyone at tesco if that is the case.

          I'd be very grateful if someone could either let me know if they'd
had
          problems lately or if indeed someone wouldn't mind logging into
the
          tesco
          access  site and adding a few items to their basket and then
removing
          some
          items and pressing the update basket button  in order to see if
the
          problem
          is with the site.

          Thanks a million in advance,
          Maria.




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