[vicsireland] Re: FW: tesco website
- From: "maureen newell" <mcnewell@xxxxxxxxxx>
- To: <vicsireland@xxxxxxxxxxxxx>
- Date: Thu, 8 Feb 2007 17:41:27 -0000
Maybe it should be brought to the attention of R.N.I.B. as I know they
had an input in the setting up of the site initially.
----- Original Message -----
From: "Jim Dunleavy" <jim.dunleavy@xxxxxxxxxxxx>
To: <vicsireland@xxxxxxxxxxxxx>
Sent: Thursday, February 08, 2007 4:48 PM
Subject: [vicsireland] Re: FW: tesco website
> Hi,
>
> This is a long-standing problem with the Tesco/access website.
> Recently it has become much worse.
> I went to a deal of trouble, about three years ago, to analyze the
> problem using a TCP/IP packet logger.
> I sent my findings to Tesco and asked that my email be forwarded
> to the developers so that the problem could be fixed.
> Over a period of about three weeks I exchanged many emails with
> non-technical
> support staff attempting to convince them there was a problem.
> Eventually they said they would have the issue addressed.
> The problem never got fixed and the site continued to limp along such
> that it only bothered techies like myself.
> I can dig out my original report if anyone is interested.
> It clearly shows a problem no matter whether you use the humble Lynx
> web browser, or Internet Explorer 777 Enterprise PlusPlus DeLuxe
Edition.
>
> If many voices complain, there's a chance it'll get fixed.
>
> --Jim
>
> ----- Original Message -----
> From: Sandberg, Robert <robert.sandberg@xxxxxxx>
> To: <vicsireland@xxxxxxxxxxxxx>
> Sent: Thursday, February 08, 2007 10:46 AM
> Subject: [vicsireland] FW: tesco website
>
>
> > Hi Maria!
> > Yes, I experienced exactly the same. I'd say it's Tesco's fault.
They've
> > recently made some changes and since then I've had this problem. In
my
> > case it did work after several attempts though.
> > Just to make sure I'll forward this to VICS. It is conceivable that
we
> > need to change our browser settings to correspond with what ever
they've
> > done to the site. But I doubt it.
> >
> > Cheers,
> > Robbie
> > -----Original Message-----
> > From: irelandvipnews-bounces@xxxxxxxx
> > [mailto:irelandvipnews-bounces@xxxxxxxx] On Behalf Of Maria
> > Sent: Mittwoch, 7. Februar 2007 16:28
> > To: ireland vip news
> > Subject: [IRELANDVIPNEWS] tesco website
> >
> > Hi folks.
> >
> > Last night I did my Tesco shopping on line as usual. This time
however
> > I've
> > had some very annoying problems with tesco access site.
> >
> > First off, almost every time I'd press the add selected products to
> > basket
> > button or the update your basket button, I'd get this message
telling
> > me
> > that such page was not found on tesco.ie web site, therefore I ended
up
> > going back to the previous page and pressing the button again. It
> > usually
> > worked when I did it the second time round. When I got to checkout
> > however
> > and pressed the confirm my order button, I got that stupid message
again
> > no
> > matter how many times I went back and tried again!
> >
> > At the end I had to do my ordering via the main tesco site and that
was
> > some
> > very big pain in the neck! I nearly had an apoplectic shock by the
time
> > I
> > finally managed to put my order through.
> >
> > What I'd like to know is this: had anybody else experienced the
same
> > problem with the tesco access site lately or is it just me?
> >
> > The reason I need to know is because if someone else experienced
this,
> > then
> > we've got a problem with the site once again and we'd need to bring
it
> > to
> > the attention of the site developers. If however it's just me, then
> > there
> > must be something wrong with my own internet settings and there
would be
> > no
> > need to disturb anyone at tesco if that is the case.
> >
> > I'd be very grateful if someone could either let me know if they'd
had
> > problems lately or if indeed someone wouldn't mind logging into the
> > tesco
> > access site and adding a few items to their basket and then
removing
> > some
> > items and pressing the update basket button in order to see if the
> > problem
> > is with the site.
> >
> > Thanks a million in advance,
> > Maria.
> >
> >
> >
> >
> > _______________________________________________
> > IRELANDVIPNEWS mailing list
> > IRELANDVIPNEWS@xxxxxxxx
> > http://lists.ie/mailman/listinfo/irelandvipnews
> >
>
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