[vicsireland] Re: FW: tesco website

  • From: "Ed Harper" <goat@xxxxxx>
  • To: <vicsireland@xxxxxxxxxxxxx>
  • Date: Thu, 8 Feb 2007 22:50:34 -0000

We haven't got a Tesko in Skibbereen, as flor mentioned the other day, but
if they are not selling fig rolls they needn't bother coming!

You're right of course Audrey that this kind of way of doing things with
on-line sales, especially with a company the size of Tesko, which really
should be able to afford to pay for a proper reconstruction including
accessibility in the design.   With 50 million disabled citizens in the EU,
and probably a lot more who aren't defined as such, particuliarly with the
vip population who tend to skew to the older age group, which might both
want its shopping delivered anyway, plus not defining itself as "disabled",
just not being able to see as well as they used to, you would think the
company would realise that this is a good marketing device.

All the Best


Ed
  -----Original Message-----
  From: vicsireland-bounce@xxxxxxxxxxxxx
[mailto:vicsireland-bounce@xxxxxxxxxxxxx]On Behalf Of Audrey Tormey
  Sent: 08 February 2007 19:53
  To: vicsireland@xxxxxxxxxxxxx
  Subject: [vicsireland] Re: FW: tesco website


  Hi Flor,

  I appreciate you emailing with your suggestions, however, Amazon website
and Tesco websites are not constructed by using the same "funny constructs"
that is to say, Tesco uses ordinary links, and standard forms with fields,
buttons etc. therefore, there is no point trying to double-click and use any
of the JAWS tricks used for accessing Amazon.  It is about time, Tesco
integrated the "accessible" site into the main site, and made all accessible
instead of having two "fairly dodgy" sites!

  This could be an ongoing dilemma if we as a group in society don't put
pressure on the powers that be so as to realise change!

  p.s. Has anyone had a difficulty in finding Fig-rolls and other biscuits
on the access site? we never seem to be able to find certain items that we
should have in the various categories?

  Regards:

  Audrey ----- Original Message -----
    From: Flor Lynch
    To: vicsireland@xxxxxxxxxxxxx ; List for discussing news and issues
relating to the visuallyimpaired in Ireland
    Sent: Thursday, February 08, 2007 12:06 PM
    Subject: [vicsireland] Re: FW: tesco website


    Maybe, if you double left-click (route JAWS to PC, then hit left-click
once or twice) instead of enter, it will confirm your order?  Such is the
way with some of the Amazon sites arund the place.  If you pprefer, turn off
Forms Mode with Insert+z before doing this.  (I have no Tesco store,
locally.)

      ----- Original Message -----
      From: Sandberg, Robert
      To: vicsireland@xxxxxxxxxxxxx
      Sent: Thursday, February 08, 2007 10:46 AM
      Subject: [vicsireland] FW: tesco website


      Hi Maria!
      Yes, I experienced exactly the same. I'd say it's Tesco's fault.
They've
      recently made some changes and since then I've had this problem. In my
      case it did work after several attempts though.
      Just to make sure I'll forward this to VICS. It is conceivable that we
      need to change our browser settings to correspond with what ever
they've
      done to the site. But I doubt it.

      Cheers,
      Robbie
      -----Original Message-----
      >From: irelandvipnews-bounces@xxxxxxxx
      [mailto:irelandvipnews-bounces@xxxxxxxx] On Behalf Of Maria
      Sent: Mittwoch, 7. Februar 2007 16:28
      To: ireland vip news
      Subject: [IRELANDVIPNEWS] tesco website

      Hi folks.

      Last night I did my Tesco shopping on line as usual. This time however
      I've
      had some very annoying problems with tesco access site.

      First off, almost every time I'd press the add selected products to
      basket
      button or the update your basket button,  I'd get this message telling
      me
      that such page was not found on tesco.ie web site, therefore I ended
up
      going back to the previous page and pressing the  button again. It
      usually
      worked when I did  it the second time round. When I got to checkout
      however
      and pressed the confirm my order button, I got that stupid message
again
      no
      matter how many times I went back and tried again!

      At the end I had to do my ordering via the main tesco site and that
was
      some
      very big pain in the neck! I nearly had an apoplectic shock by the
time
      I
      finally managed to put my order through.

      What I'd like  to know is  this: had anybody else experienced the same
      problem with the tesco access site lately or is it just me?

      The reason I need to know is because if someone else experienced this,
      then
      we've got a problem with the site once again and we'd need to bring it
      to
      the attention of the site developers. If however it's just me, then
      there
      must be something wrong with my own internet settings and there would
be
      no
      need to disturb anyone at tesco if that is the case.

      I'd be very grateful if someone could either let me know if they'd had
      problems lately or if indeed someone wouldn't mind logging into the
      tesco
      access  site and adding a few items to their basket and then removing
      some
      items and pressing the update basket button  in order to see if the
      problem
      is with the site.

      Thanks a million in advance,
      Maria.




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