[vicsireland] Re: FW: tesco website
- From: Jim Dunleavy <jim.dunleavy@xxxxxxxxxxxx>
- To: vicsireland@xxxxxxxxxxxxx
- Date: Thu, 08 Feb 2007 16:48:35 +0000
Hi,
This is a long-standing problem with the Tesco/access website.
Recently it has become much worse.
I went to a deal of trouble, about three years ago, to analyze the
problem using a TCP/IP packet logger.
I sent my findings to Tesco and asked that my email be forwarded
to the developers so that the problem could be fixed.
Over a period of about three weeks I exchanged many emails with
non-technical
support staff attempting to convince them there was a problem.
Eventually they said they would have the issue addressed.
The problem never got fixed and the site continued to limp along such
that it only bothered techies like myself.
I can dig out my original report if anyone is interested.
It clearly shows a problem no matter whether you use the humble Lynx
web browser, or Internet Explorer 777 Enterprise PlusPlus DeLuxe Edition.
If many voices complain, there's a chance it'll get fixed.
--Jim
----- Original Message -----
From: Sandberg, Robert <robert.sandberg@xxxxxxx>
To: <vicsireland@xxxxxxxxxxxxx>
Sent: Thursday, February 08, 2007 10:46 AM
Subject: [vicsireland] FW: tesco website
> Hi Maria!
> Yes, I experienced exactly the same. I'd say it's Tesco's fault. They've
> recently made some changes and since then I've had this problem. In my
> case it did work after several attempts though.
> Just to make sure I'll forward this to VICS. It is conceivable that we
> need to change our browser settings to correspond with what ever they've
> done to the site. But I doubt it.
>
> Cheers,
> Robbie
> -----Original Message-----
> From: irelandvipnews-bounces@xxxxxxxx
> [mailto:irelandvipnews-bounces@xxxxxxxx] On Behalf Of Maria
> Sent: Mittwoch, 7. Februar 2007 16:28
> To: ireland vip news
> Subject: [IRELANDVIPNEWS] tesco website
>
> Hi folks.
>
> Last night I did my Tesco shopping on line as usual. This time however
> I've
> had some very annoying problems with tesco access site.
>
> First off, almost every time I'd press the add selected products to
> basket
> button or the update your basket button, I'd get this message telling
> me
> that such page was not found on tesco.ie web site, therefore I ended up
> going back to the previous page and pressing the button again. It
> usually
> worked when I did it the second time round. When I got to checkout
> however
> and pressed the confirm my order button, I got that stupid message again
> no
> matter how many times I went back and tried again!
>
> At the end I had to do my ordering via the main tesco site and that was
> some
> very big pain in the neck! I nearly had an apoplectic shock by the time
> I
> finally managed to put my order through.
>
> What I'd like to know is this: had anybody else experienced the same
> problem with the tesco access site lately or is it just me?
>
> The reason I need to know is because if someone else experienced this,
> then
> we've got a problem with the site once again and we'd need to bring it
> to
> the attention of the site developers. If however it's just me, then
> there
> must be something wrong with my own internet settings and there would be
> no
> need to disturb anyone at tesco if that is the case.
>
> I'd be very grateful if someone could either let me know if they'd had
> problems lately or if indeed someone wouldn't mind logging into the
> tesco
> access site and adding a few items to their basket and then removing
> some
> items and pressing the update basket button in order to see if the
> problem
> is with the site.
>
> Thanks a million in advance,
> Maria.
>
>
>
>
> _______________________________________________
> IRELANDVIPNEWS mailing list
> IRELANDVIPNEWS@xxxxxxxx
> http://lists.ie/mailman/listinfo/irelandvipnews
>
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