Nicky, Louise, You are experiencing the joys of independent customer service agencies whose specific task in life is to provide answers to certain questions and being helpful is beyond their realm so it's a case of either finding an avenue to a cure or bombarding C.E.O.S WITH REGISTERED LETTERS. Now there's a thought: Tony since you can't get the booking link to work properly why not send a letter to the C.E.O. Ryan Air if you hve enough time lag before booking date for your flight with details of your problem and just for duplicity sake see if you can send an email to him or Micheal.oleary at Ryan air. I did it with Chorus and it worked! So go on if you can't whip them into shape one way grab them by the cables!! ----- Original Message ----- From: "Louise Taylor" <louise.t85@xxxxxxxxx>
To: <vicsireland@xxxxxxxxxxxxx> Sent: Monday, October 11, 2010 4:55 PM Subject: [vicsireland] Re: Ryanair Site
Nicky,I know it's probably not my place to say very much because I'm in a different country, but I have the same problem with national express, who deals with bus and coach travel around the UK. It's always less to book on line but their website is so inaccessible that I have to book over the phone. Despite explaining this to the various phone operatives I've delt with, I have always been charged extra for booking over the phone and told that if I want cheaper travel, I have to book it online. It is ridiculous in my opinion but what can we do about it?Regards, Louise.----- Original Message -----From: <NicholasKealy@xxxxxxxxxxxxxxxxxxx>To: <vicsireland@xxxxxxxxxxxxx> Sent: Monday, October 11, 2010 4:36 PM Subject: [vicsireland] Re: Ryanair SiteOk, don't get excited Tony as I am not writing with a salution but rather am going to add to your problem. Now, its not Ryanair but I believe that our friends in Aerlingus have changed their site also and its simply not goint to work for us now the way they have it? That is all very well andgood but trying to book with them or even Ryanair by phone costs extra. My query to anyone that can answer it is, because it is not possible for us tobook independently using their websites any more can they still charge us more for phone bookings or, would this be seen as discriminatory? Cheers, Nicky. Nicholas Kealy Strategic Affairs National Employment Rights Authority O'Brien Road Carlow Tel: 059 - 9178947 ---------------------------------------------------------- Email Disclaimer: http://www.deti.ie/corporate/it/e-mail_disclaimer_text.htm? ---------------------------------------------------------- =========================================================== The vicsireland mailing list To unsubscribe at any time send a mail to: vicsireland-request@xxxxxxxxxxxxxwith the word "unsubscribe", without the quotes in the subject of the message.To contact the moderator send mail to: tim.j.culhane@xxxxxxxxx For mor information on the Visually Impaired Computer Society visit: http://www.vicsireland.org=========================================================== The vicsireland mailing list To unsubscribe at any time send a mail to: vicsireland-request@xxxxxxxxxxxxxwith the word "unsubscribe", without the quotes in the subject of the message.To contact the moderator send mail to: tim.j.culhane@xxxxxxxxx For mor information on the Visually Impaired Computer Society visit: http://www.vicsireland.org
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