[vicsireland] Re: Ryanair Site
- From: "Louise Taylor" <louise.t85@xxxxxxxxx>
- To: <vicsireland@xxxxxxxxxxxxx>
- Date: Mon, 11 Oct 2010 16:55:00 +0100
Nicky,
I know it's probably not my place to say very much because I'm in a
different country, but I have the same problem with national express, who
deals with bus and coach travel around the UK. It's always less to book on
line but their website is so inaccessible that I have to book over the
phone. Despite explaining this to the various phone operatives I've delt
with, I have always been charged extra for booking over the phone and told
that if I want cheaper travel, I have to book it online. It is ridiculous in
my opinion but what can we do about it?
Regards,
Louise.
----- Original Message -----
From: <NicholasKealy@xxxxxxxxxxxxxxxxxxx>
To: <vicsireland@xxxxxxxxxxxxx>
Sent: Monday, October 11, 2010 4:36 PM
Subject: [vicsireland] Re: Ryanair Site
Ok, don't get excited Tony as I am not writing with a salution but rather
am going to add to your problem. Now, its not Ryanair but I believe that
our friends in Aerlingus have changed their site also and its simply not
goint to work for us now the way they have it? That is all very well and
good but trying to book with them or even Ryanair by phone costs extra.
My
query to anyone that can answer it is, because it is not possible for us
to
book independently using their websites any more can they still charge us
more for phone bookings or, would this be seen as discriminatory?
Cheers, Nicky.
Nicholas Kealy
Strategic Affairs
National Employment Rights Authority
O'Brien Road
Carlow
Tel: 059 - 9178947
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