[vicsireland] Re: Ryanair Site
- From: Mark Magennis <Mark.magennis@xxxxxxx>
- To: vicsireland@xxxxxxxxxxxxx
- Date: Wed, 13 Oct 2010 11:51:59 +0100
If anyone feels moved to complain to Ryanair, or any other website owner for
that matter, I'd recommend following the guidance on the NCBI website about
exercising your rights:
URL:
http://www.ncbi.ie/living-with-sight-loss/exercising-your-rights/exercising-your-rights-to-make-public-bodies-accessible
Short URL: http://bit.ly/cwVrkx
There's a section on what to do about inaccessible websites and online
documents.
It might seem pointless complaining to a company like Ryanair, but companies do
perk up if they get a number of complaints. It's a bit like complaining about
content of TV adverts. Hardly anyone complains, so if the advertising standards
authority gets even a dozen complaints, they know it's indicative of a far
larger number of disgruntled viewers and they act on it.
If anyone does take this further, let us know how you get on won't you.
Mark
On 13 Oct 2010, at 09:27, Michael Lavin wrote:
> Hi Tony
>
> I wonder if from within Ie you tried the JAWS+F5 key combination. This brings
> up a list of all the form fields on a web page and you can navigate to a
> specific field. Could be worth a try.
>
> Good luck,
>
> Michael
> -----Original message-----
> From: Tony.G.Murray@xxxxxx
> Date: Tue, 12 Oct 2010 08:06:28 +0100
> To: vicsireland@xxxxxxxxxxxxx
> Subject: [vicsireland] Re: Ryanair Site
>
>> Hi Flor,
>>
>> Thanks for the suggestions. I tried both, but I am still unable to
>> activate that button.
>>
>> Best wishes,
>>
>> Tony Murray
>>
>> Internet Solutions,
>> AIB Operations & Technology,
>> Block K4,
>> AIB Bankcentre,
>> Ballsbridge,
>> Dublin 4.
>>
>> T: +353 (0) 164 13801
>> E: tony.g.murray@xxxxxx
>>
>>
>>
>>
>>
>> "Flor Lynch" <florlync@xxxxxx>
>> Sent by: vicsireland-bounce@xxxxxxxxxxxxx
>> 11/10/2010 19:52
>> Please respond to vicsireland
>>
>> To: <vicsireland@xxxxxxxxxxxxx>
>> cc:
>> Subject: [vicsireland] Re: Ryanair Site
>>
>>
>>
>>
>> Hi Tony,
>>
>> Do you operate in forms Mode, i.e., tab your way through with forms Mode
>> On and fill in the necessary? if so, then especially when you come to
>> this button, press PC cursor (to exit FM), locate the button and then
>> press spacebar on it. (Another - alternative - thing you could try is,
>> switch off the virtual cursor with JAWSKey+z; then tab to what may be
>> the button, etc.)
>>
>> ----- Original Message -----
>> From: <Tony.G.Murray@xxxxxx>
>> To: <vicsireland@xxxxxxxxxxxxx>
>> Sent: Monday, October 11, 2010 4:23 PM
>> Subject: [vicsireland] Ryanair Site
>>
>>
>>> Afternoon,
>>>
>>> Have any of you Jaws users successfully booked a Ryanair flight
>>> recently?
>>>
>>> I can get as far as the screen where information like name, baggage
>>> requirements, Travel Insurance is entered. Once I have all the
>>> details
>>> filled in, I can find the 'Continue' button... I can't activate it
>>> though.
>>>
>>>
>>> I've tried pressing Enter, CTRL+Enter, left clicking with the Jaws
>>> keystroke, positioning the Jaws cursor on the button and clicking with
>>> the
>>> actual mouse... Nothing works.
>>>
>>> - I've tried to book on two separate machines, one using IE7 and Jaws
>>> 9,
>>> the other using IE8 with Jaws 10
>>> - I have the necessary checkboxes ticked on the page
>>> - I have all the radio button selections made
>>> - I have Javascript enabled
>>>
>>> Anyone have any ideas?
>>>
>>> Best wishes,
>>>
>>> Tony Murray
>>>
>>> Internet Solutions,
>>> AIB Operations & Technology,
>>> Block K4,
>>> AIB Bankcentre,
>>> Ballsbridge,
>>> Dublin 4.
>>>
>>> T: +353 (0) 164 13801
>>> E: tony.g.murray@xxxxxx
>>>
>>>
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>> This document is strictly confidential and is intended for use by the
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>> This email has been scanned by an external email security system.
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>> Allied Irish Banks
>>
>> AIB and AIB Group are registered business names of Allied Irish Banks p.l.c.
>> Allied Irish Banks, p.l.c. is regulated by the Financial Regulator.
>> Registered Office: Bankcentre, Ballsbridge, Dublin 4. Tel: + 353 1 6600311;
>> Registered in Ireland: Registered No. 24173
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>> Please consider the environment before printing this e-mail.
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