[vicsireland] Re: Vodafone and Talks

  • From: "Kealy, Nicky" <Nicky.Kealy@xxxxxxxxxxxxxx>
  • To: <vicsireland@xxxxxxxxxxxxx>
  • Date: Wed, 31 May 2006 09:40:59 +0100

Folks, if you are sending your phones for repair can I recommend the telephone 
centre on Dawson street.  They are very good and I have had my firmware 
upgraded with them before and they will repair any phone for free once it is 
covered by a warranty.  They will not repair a phone without consulting with 
the owner first as to what the problem might be with it.  I got my phone back 
as good as normal and my talks was not interfeered with.  

Cheers, Nicky.  

-----Original Message-----
From: vicsireland-bounce@xxxxxxxxxxxxx 
[mailto:vicsireland-bounce@xxxxxxxxxxxxx] On Behalf Of noreenmeagher
Sent: 31 May 2006 00:06
To: vicsireland@xxxxxxxxxxxxx
Subject: [vicsireland] Re: Vodafone and Talks


Hi Ulla,
Have to agree with everything you say.  The difficulty I had with Vodafone 
was that the Nokia 6630 which I purchased last September for 300€, has been 
back three times with the same fault and finally, they had to replace the 
phone about a month ago.  However, I requested that they put the latest 
version of Talks on the replacement  phone but no such luck.  at least, from 
what you say the 2.01 version of Talks works better on the 6630 phone than 
the N 70.
I should add as a warning to others that each time the phone came back from 
repair there was a difficulty with Talks.  The first time I was getting a 
message saying "Licence has expired" and I had to get assistance from Stuart 
to sort the problem out.  The second time Talks was missing altogether and 
the phone had to be returned which took a further three weeks to have 
sorted.  Anyway, I am glad to say that following a further adjustment by 
that clever fellow called Brian Dalton when I met him at the AGM my phone is 
now at last very satisfactory!!  This is just a warning to others, that if 
their phone is in for repair, just to check before you leave the shop that 
Talks is working properly as it might save another journey back to the shop. 
Kind regards, Noreen M.


---- Original Message ----- 
From: "Ulla Quayle" <ulla.quayle@xxxxxxxxxxxxxxxxxxx>
To: "VICS" <vicsireland@xxxxxxxxxxxxx>
Sent: Monday, May 29, 2006 7:45 AM
Subject: [vicsireland] Vodafone and Talks


> Hi Everyone
>
> I just wanted to drop a mail to the list to make members aware of 
> something which I was quite disappointed about, although not totally 
> surprised if I'm honest.
>
> Having now become a permanent resident in Dublin, I felt it was about 
> time I got a Vodafone Ireland contract as just having a UK contract 
> was a bit awkward with all the roaming charges etc.  I went into the 
> Vodafone store on Henry Street in Dublin to see what they could do for 
> me.  I have to say that the staff were incredibly helpful and I ended 
> up ordering a Nokia N70.  With the contract I got, the phone worked 
> out at €229 but I ordered it up anyway and was due to collect it a few 
> days later.
>
> As the N70 is one of the newest phones in the Nokia range, I had 
> hoped, rather naively, that Vodafone would have put the latest version 
> of Talks onto it.  I should have known better though.  When it came, 
> the phone did have Talks installed but unfortunately it has version 
> 2.01 which isn't particularly brilliant with the N70.  It works but it 
> doesn't always read some of the menus properly.  For example, when you 
> are trying to add a new contact it can't seem to read parts of that 
> menu.
>
> Anyway, the phone is lovely and seems very easy and straightforward to 
> use.  My gripe is that there is such an old version of Talks installed 
> on such a new and up to date phone.  Maybe I'm being a little harsh on 
> Vodafone but I feel if we are spending so much money on a phone like 
> this, the least they can do is update the software.  It now means that 
> anyone getting these phones will need to get the latest version of 
> Talks (which is another €40 on top of what they paid for the phone.  
> To me, this doesn't seem fair.
>
> Sorry for the rant first thing on a Monday morning.
>
> Best wishes.
>
> Ulla
>
>


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