[vicsireland] Re: Vodafone and Talks

  • From: "noreenmeagher" <noreenmeagher@xxxxxxxxxx>
  • To: <vicsireland@xxxxxxxxxxxxx>
  • Date: Wed, 31 May 2006 20:30:44 -0100

Hi Tony,
Yes, I should have made that clear because only for the fact that the staff in the Vodafone shop in Limerick were so helpful I would have been more annoyed. Hopefully Stuart, with the added pressure from Vics will be successful in getting a positive result regarding the outdated software on new phones.
By the way, I don't recollect meeting that meek and mild Chair of Vics(*smile*)
Finally, it is good to see that Mr. Burns has allowed Homer J out again!!
Regards,
Noreen M.



----- Original Message ----- From: "Tony Murray" <tony.g.murray@xxxxxx>
To: <vicsireland@xxxxxxxxxxxxx>
Sent: Wednesday, May 31, 2006 7:48 AM
Subject: [vicsireland] Re: Vodafone and Talks



Hi Noreen,

I'm pleased your phone is working ok for you now. It sounds like you really
got the run around from Vodafone.


From my experience with their staff though, I think it was probably a lack
of knowledge rather than a lack of willingness to help.

I've dealt with several Vodafone sales staff, in a few different shops.
Invariably, they are wonderfully helpful, and really do their best to get
you the right deal and ensure you're happy.

Hopefully, through Stuart's communication with Vodafone, we'll see a
satisfactory end to this problem of outdated software being shipped on the
new phones.  VICS will definitely do their best to apply pressure in the
right areas to see a result on this one.

Brian is indeed a clever boy. He excels in the area of technology, and is a
really wonderful asset to VICS. He is also a fantastic singer.
Unfortunately though, he is very bald, has a terrible habit of drinking way
too much, and is generally a bad influence on the meek and mild Chairman of
this fair society.


Cheers,

Tony

"To be loved, you have to be nice to others EVERY DAY! To be hated, you
don't have to do squat."
--Homer J. Simpson
----- Original Message -----
From: "noreenmeagher" <noreenmeagher@xxxxxxxxxx>
To: <vicsireland@xxxxxxxxxxxxx>
Sent: Wednesday, May 31, 2006 12:05 AM
Subject: [vicsireland] Re: Vodafone and Talks


Hi Ulla,
Have to agree with everything you say. The difficulty I had with Vodafone
was that the Nokia 6630 which I purchased last September for 300â, has been
back three times with the same fault and finally, they had to replace the
phone about a month ago. However, I requested that they put the latest
version of Talks on the replacement phone but no such luck. at least, from
what you say the 2.01 version of Talks works better on the 6630 phone than
the N 70.
I should add as a warning to others that each time the phone came back from
repair there was a difficulty with Talks. The first time I was getting a
message saying "Licence has expired" and I had to get assistance from Stuart
to sort the problem out. The second time Talks was missing altogether and
the phone had to be returned which took a further three weeks to have
sorted. Anyway, I am glad to say that following a further adjustment by
that clever fellow called Brian Dalton when I met him at the AGM my phone is
now at last very satisfactory!! This is just a warning to others, that if
their phone is in for repair, just to check before you leave the shop that
Talks is working properly as it might save another journey back to the shop.
Kind regards,
Noreen M.



---- Original Message ----- From: "Ulla Quayle" <ulla.quayle@xxxxxxxxxxxxxxxxxxx> To: "VICS" <vicsireland@xxxxxxxxxxxxx> Sent: Monday, May 29, 2006 7:45 AM Subject: [vicsireland] Vodafone and Talks


Hi Everyone

I just wanted to drop a mail to the list to make members aware of
something which I was quite disappointed about, although not totally
surprised if I'm honest.

Having now become a permanent resident in Dublin, I felt it was about
time I got a Vodafone Ireland contract as just having a UK contract was
a bit awkward with all the roaming charges etc.  I went into the
Vodafone store on Henry Street in Dublin to see what they could do for
me.  I have to say that the staff were incredibly helpful and I ended up
ordering a Nokia N70.  With the contract I got, the phone worked out at
â229 but I ordered it up anyway and was due to collect it a few days
later.

As the N70 is one of the newest phones in the Nokia range, I had hoped,
rather naively, that Vodafone would have put the latest version of Talks
onto it.  I should have known better though.  When it came, the phone
did have Talks installed but unfortunately it has version 2.01 which
isn't particularly brilliant with the N70.  It works but it doesn't
always read some of the menus properly.  For example, when you are
trying to add a new contact it can't seem to read parts of that menu.

Anyway, the phone is lovely and seems very easy and straightforward to
use.  My gripe is that there is such an old version of Talks installed
on such a new and up to date phone.  Maybe I'm being a little harsh on
Vodafone but I feel if we are spending so much money on a phone like
this, the least they can do is update the software.  It now means that
anyone getting these phones will need to get the latest version of Talks
(which is another â40 on top of what they paid for the phone.  To me,
this doesn't seem fair.

Sorry for the rant first thing on a Monday morning.

Best wishes.

Ulla




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