[access-uk] Re: AN INFURIATING LAPTOP PROBLEM
- From: Carol Pearson <carol.pearson29@xxxxxxxxxxxxxx>
- To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
- Date: Wed, 30 Jan 2013 16:06:34 +0000
Thanks, John. I'll add it to tasks to do with the laptop when I can get my head
around it!
Carol P
Sent from my iPad
On 30 Jan 2013, at 16:02, "John Gregory" <jgm.gregory@xxxxxxxxxxxx> wrote:
> Hi Carol,
>
> Mo's advice is exactly what I would have suggested. In addition, I would
> check to see if the 'auto hide start menu' is turned on in your
> configuration. To do this:
>
> 1. Right mouse click anywhere on the desktop;
> 2. In the menu that appears, choose 'personalise';
> 3. Tab down to 'Task bar and start menu' and press enter key;
> 4. In the dialog box that opens, tab to the various options and check the
> following:
>
> 'Lock the taskbar' - make sure that this is checked
> 'Auto hide the task bar' - make sure this is unchecked
> 'Use small icons' - this is normally unchecked
> 'Location on screen' - this is a dropdown combo box, so make sure 'bottom'
> is selected
> 'Notification area' - you can choose any of the options in this dropdown
> combo box, but I normally choose 'never combine'.
>
> 5. Tab to the 'Apply' button and press the enter key;
> 6. Click on the 'OK' button to exit the dialog box.
>
> Hopefully the combination of mo's advice and the above will sort the
> problem.
>
> John.
>
> -----Original Message-----
> From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx]
> On Behalf Of Carol Pearson
> Sent: 30 January 2013 14:09
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: AN INFURIATING LAPTOP PROBLEM
>
> John,
>
> Yes, it's XP and I have felt it was because Internet Explorer crashes, or
> appears to just "sit there".
>
> Whether it's a virus - well, not to my knowledge and I use the usual
> packages and check regularly.
>
> Yes, the task bar also disappears.
>
> Would you recommend a re-install or repair of IE then?
>
> Carol P
>
> On 29/01/2013 23:14, John Gregory wrote:
>> Carol,
>>
>> You don't say which version of Windows you are using, but this used to
>> happen sometimes in XP. It is normally caused by Windows Explorer
>> crashing or some other event or even a virus. Does the start menu come
>> back when you reboot? I assume that along with the start menu the task
>> bar has also disappeared?
>>
>> John.
>>
>> -----Original Message-----
>> From: access-uk-bounce@xxxxxxxxxxxxx
>> [mailto:access-uk-bounce@xxxxxxxxxxxxx]
>> On Behalf Of Carol Pearson
>> Sent: 29 January 2013 12:50
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] AN INFURIATING LAPTOP PROBLEM
>>
>> Hi all,
>>
>> Well, I finally solved two longstanding computer related problems this
>> week but one remains ...
>>
>> Our laptop often loses its Start Menu. What I mean is that the
>> Windows key no longer goes to the start menu but operates normally for
>> all other keystrokes. This means that the only way to shut down is
>> usually to perform a Ctrl+Alt+Del, go to Users, log off, then go back
>> into Windows and get out normally.
>>
>> Has anyone any idea what might be the cause and/or solution for this
>> one, please?
>>
>> Thanks, as always, for any help offered.
>>
>> Carol P
>>
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