[access-uk] Re: AN INFURIATING LAPTOP PROBLEM

  • From: "John Gregory" <jgm.gregory@xxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 30 Jan 2013 16:02:53 -0000

Hi Carol,

Mo's advice is exactly what I would have suggested. In addition, I would
check to see if the 'auto hide start menu' is turned on in your
configuration. To do this:

1. Right mouse click anywhere on the desktop;
2. In the menu that appears, choose 'personalise';
3. Tab down to 'Task bar and start menu' and press enter key;
4. In the dialog box that opens, tab to the various options and check the
following:

'Lock the taskbar' - make sure that this is checked
'Auto hide the task bar' - make sure this is unchecked
'Use small icons' - this is normally unchecked
'Location on screen' - this is a dropdown combo box, so make sure 'bottom'
is selected
'Notification area' - you can choose any of the options in this dropdown
combo box, but I normally choose 'never combine'.

5. Tab to the 'Apply' button and press the enter key;
6. Click on the 'OK' button to exit the dialog box.

Hopefully the combination of mo's advice and the above will sort the
problem.

John.

-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Carol Pearson
Sent: 30 January 2013 14:09
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: AN INFURIATING LAPTOP PROBLEM

John,

Yes, it's XP and I have felt it was because Internet Explorer crashes, or
appears to just "sit there".

Whether it's a virus - well, not to my knowledge and I use the usual
packages and check regularly.

Yes, the task bar also disappears.

Would you recommend a re-install or repair of IE then?

Carol P

On 29/01/2013 23:14, John Gregory wrote:
> Carol,
>
> You don't say which version of Windows you are using, but this used to 
> happen sometimes in XP. It is normally caused by Windows Explorer 
> crashing or some other event or even a virus. Does the start menu come 
> back when you reboot? I assume that along with the start menu the task 
> bar has also disappeared?
>
> John.
>
> -----Original Message-----
> From: access-uk-bounce@xxxxxxxxxxxxx 
> [mailto:access-uk-bounce@xxxxxxxxxxxxx]
> On Behalf Of Carol Pearson
> Sent: 29 January 2013 12:50
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] AN INFURIATING LAPTOP PROBLEM
>
> Hi all,
>
> Well, I finally solved two longstanding computer related problems this 
> week but one remains ...
>
> Our laptop often loses its Start Menu.  What I mean is that the 
> Windows key no longer goes to the start menu but operates normally for 
> all other keystrokes.  This means that the only way to shut down is 
> usually to perform a Ctrl+Alt+Del, go to Users, log off, then go back 
> into Windows and get out normally.
>
> Has anyone any idea what might be the cause and/or solution for this 
> one, please?
>
> Thanks, as always, for any help offered.
>
> Carol P
>
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