[access-uk] Re: AN INFURIATING LAPTOP PROBLEM
- From: Mobeen Iqbal <mobeeniqbal@xxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Wed, 30 Jan 2013 14:17:09 +0000
Hi carol.
When it happens pop in to task manager. On the processes tab end explorer.exe
if its there. Then go to the applications tab and go to new task. In the box
type explorer.exe and enter and that should restore your start menu and task
bar. Upgrading or reinstalling I e may also help.
Hope that helps,
Mo.
Carol Pearson <carol.pearson29@xxxxxxxxxxxxxx> wrote:
>John,
>
>Yes, it's XP and I have felt it was because Internet Explorer crashes,
>or appears to just "sit there".
>
>Whether it's a virus - well, not to my knowledge and I use the usual
>packages and check regularly.
>
>Yes, the task bar also disappears.
>
>Would you recommend a re-install or repair of IE then?
>
>Carol P
>
>On 29/01/2013 23:14, John Gregory wrote:
>> Carol,
>>
>> You don't say which version of Windows you are using, but this used
>to
>> happen sometimes in XP. It is normally caused by Windows Explorer
>crashing
>> or some other event or even a virus. Does the start menu come back
>when you
>> reboot? I assume that along with the start menu the task bar has also
>> disappeared?
>>
>> John.
>>
>> -----Original Message-----
>> From: access-uk-bounce@xxxxxxxxxxxxx
>[mailto:access-uk-bounce@xxxxxxxxxxxxx]
>> On Behalf Of Carol Pearson
>> Sent: 29 January 2013 12:50
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] AN INFURIATING LAPTOP PROBLEM
>>
>> Hi all,
>>
>> Well, I finally solved two longstanding computer related problems
>this week
>> but one remains ...
>>
>> Our laptop often loses its Start Menu. What I mean is that the
>Windows key
>> no longer goes to the start menu but operates normally for all other
>> keystrokes. This means that the only way to shut down is usually to
>perform
>> a Ctrl+Alt+Del, go to Users, log off, then go back into Windows and
>get out
>> normally.
>>
>> Has anyone any idea what might be the cause and/or solution for this
>one,
>> please?
>>
>> Thanks, as always, for any help offered.
>>
>> Carol P
>>
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