[access-uk] Re: Asda online.

  • From: "Ray's Home" <rays-home@xxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sat, 13 Jan 2007 07:23:52 -0000

Well L3o9ie  all sounds very civilized ordering to the accompaniment of El 
Vino, but does
that lead to mistakes being made?  I imbibe sometimes after the shopping, 
though I wouldn't
go as far as to say it drives me to drink.

On a more serious, and on topic note, wouldn't you say that, given the hassle 
most feel
about going to a super market, wouldn't that be a good part of a strategy for 
campaigners to
target large retailers such as these to take internet access seriously?  Given 
that staff
help on the ground is something of a lottery and also now the drive to automate 
the check
out process in super markets, also, some are going to be driven more and more 
to go the
on-line route.  All very fine, but all too often we're face with what amounts 
to a 'no
entry' sign for anyone with problems, be it physical or electronic access.

Maybe time to reach for the vino again.  By the way, the Saver Centre, 
otherwise known as
Sainsburys, even managed to beat Tesco in the vino colapso league with, a 
bottle selling for
£2.10 as opposed to around £2.90 at Tesco.  Okay, an uneducated pallet mine 
might be, but a
few bottles of those can make for a happy week end.



From Ray
I can be contacted off-list at:
mailto:ray-48@xxxxxxxx


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf
Of Léonie Watson


Ray,

        I must admit the thought of going to a supermarket doesn't appeal to
me. I'm quite happy shopping with Sainsburys or Tesco, both have their =
pros
and cons. I like doing my shopping with a glass of vino in hand, seems =
much
more civilized somehow!

        I'm never going to live down the L3o9ie thing am I? *Smile. Tink was
so much easier, but I kept getting too close to signing work emails with =
my
nick, so figured better safe than sorry and to hell with some =
applications
not liking the accent.


Regards,
L=E9onie.=20

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf =
Of
Ray's Home
Sent: 12 January 2007 00:18
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Asda online.

Must say , Graham's comment obliges me to say that I have never seen
L=3DE9onie as we must call her now, as an ASDA customer!

I love fish fingers, and bought some ata similar price at Saver Centre =
in
Oldbury.  Doubt that much fish, if any found its way into them!  Point =
of
saying all this?

Try and live very neara supermarket, as I do.  You aren't much tempted =
to
get into all the tech access issues that keep coming up here.  Maybe =
some
physical access issues  but that's maybe OT on this list.

From Ray
I can be contacted off-list at:
mailto:ray-48@xxxxxxxx


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf =
Of
Graham Page
Sent: 11 January 2007 11:12PM

Hi Leoni.  I live in East London.  I am actually within the E1 boundary =
yet
Asda do not deliver there either.  Oh How i'd love to be able to gorge
myself on smart price fish fingers, bought on line for 18 pence for =
10!!!
----- Original Message -----
From: "L=E9onie Watson" <tink@xxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, January 12, 2007 9:10 PM
Subject: [access-uk] Re: Asda online.


Graham and all,

Thanks for your responses. Until recently, I too wasn't in an area that =
Asda
delivered to. Considering I live in a city, only a couple of =3D miles =
from a
large Asda, this has always struck me as strange, but that's not =3D why =
I
sent the email.

I was disappointed to find the Asda site much more difficult to use than
either Tesco or Sainsbury. No headings or lists that I could find, =
missing
alt text in some awkward places, too much JavaScript all over =3D the =
place
and the most ridiculous chicken counter I've ever come across.

OK, so the last one has nothing to do with accessibility or usability, =
but
am I the only one that finds the following completely =3D daft?

You can choose from a selection of chickens weighing in at around 1.2k
through 1.5k, but nothing bigger. Given Asda is a family =3D =
supermarket, this
is strange in itself, but it gets worse.

There are a couple of chickens which you can buy on a per kilo basis. =
The
price per kilo is given, but there is no way to choose the =3D weight =
you'd
like.

I spoke with customer services, who shrugged and said, well "you just =
buy
the chicken". I asked how I would know what size chicken I'd be getting =
or
what price I'd be charged and there was a long pause and then =3D the =
person
eventually said, "I have no idea, I can't help you out on this =3D one"..

Maybe I was unlucky, maybe I am missing something, but either way, I'm =
back
to Sainsburys in a hurry I think.


Regards,
L=3DE9onie.


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