Hi, Sales staff yes, i have to say are a bit on the clueless side. They arent' anymore than Customer Service. The Tech Guys often as not in my experience are spot-on and the guys who handle new stock out the back are good. It's not like the online shops who will have at least one Gamer/Modder in-house. My attraction was as I've said my experience of after-sales, because I've struck a relationship up with my local store and also some of their Desktop specs I couldn't build the same machine for that money. Eliots' horror stories I can almost mimic witha company called Cube247. I bought one machine about 6 years back. Costed £1500 and was a disaster from day one. Each time I waited two weeks on getting it back and the boxes they sent it back in were shabby. Also it costed me at least £20 to post it from NI to them each time, so it wasnt' cost effective buying online like that. Regards, Barry. > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > Behalf Of Williams Family > Sent: Friday, June 17, 2011 2:43 PM > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Re: Zoostorm pc > > The last time we tried to buy something from PC world we left after the > security staff were extremely rude and objected to us physically > handling > the laptops on display. when we asked for the manager he told us that > if we > want him we should find him ourselves. And i've heard their staff > aren't > exactly up to scratch on what their products do or are capable of. but > that > just my experience. > brian > > -------------------------------------------------- > From: "Barry Toner" <barry@xxxxxxxxxxxxxxxxx> > Sent: Friday, June 17, 2011 10:16 AM > To: <access-uk@xxxxxxxxxxxxx> > Subject: [access-uk] Re: Zoostorm pc > > > Hi, > > > > The thing to bare in mind is always after-sales-support. How do you > get > > the machine back to them? probably you paying, you finding a large > enough > > box, you making sure it's boxed securely and doesn't' get damaged in > > transit. The company will ship it back to you in 1 to 2 working > weeks. > > > > I know the machines from these companies that deal exclusively online > are > > very attractive with their specs but that's only one part of the "New > > computer hunt process". > > > > Have you considered PC World? It's very very hard to beat their > specs, > > (if you shop around), especially when you combine that with their > > after-sales-support. They'll either send an engineer to your house, > > Parcel Force to pick the unit up, or if you live close enough you can > > offer to bring it to the Tech Guys in-store. The max turn-around > I've had > > for a Motherboard replacement on a Desktop was 3 days, from drop off > to > > pick-up. My local PC World is very good at support. > > > > BTW. I would not buy components/peripherals from PC World as the > retail > > price is too high. I treat these like convenience items, in say a > local > > Spar. > > > > Regards, > > Barry. > > > >> -----Original Message----- > >> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On > >> Behalf Of Elliott Barnes > >> Sent: Friday, June 17, 2011 9:16 AM > >> To: access-uk@xxxxxxxxxxxxx > >> Subject: [access-uk] Re: Zoostorm pc > >> > >> From what I've seen on Ebuyer etc, they produce a lot of machines > >> which don't have an OS pre-installed; this, in my opinion > >> substantially takes down the price of, so that you spend more on the > >> component-side of things. > >> > >> On 17/06/2011, John Land <johndon.land@xxxxxxxxxxxxxxx> wrote: > >> > Steve, they tend to produce all singing and dancing models, > cramming > >> a lot > >> > in, with some compromises. If you want a quallity manufacturer > who > >> > customises, taking vi needs into account without sacrificing > >> performance, > >> > laptops/desktops, try Chillblast, 0845 456 7831, Ben Miles; very > >> > proffessional for a change! > >> > John > >> > ----- Original Message ----- > >> > From: "Steve Hyde-Dryden" <csdryden@xxxxxxxxxxxxxx> > >> > To: <access-uk@xxxxxxxxxxxxx> > >> > Sent: Thursday, June 16, 2011 11:59 PM > >> > Subject: [access-uk] Zoostorm pc > >> > > >> > > >> >> Hi all > >> >> > >> >> Anyone know much about these? > >> >> > >> >> > >> >> > >> >> Sent from my iPhone > >> >> ** To leave the list, click on the immediately-following link:- > >> >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > >> >> ** If this link doesn't work then send a message to: > >> >> ** access-uk-request@xxxxxxxxxxxxx > >> >> ** and in the Subject line type > >> >> ** unsubscribe > >> >> ** For other list commands such as vacation mode, click on the > >> >> ** immediately-following link:- > >> >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > >> >> ** or send a message, to > >> >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > >> >> > >> > > >> > ** To leave the list, click on the immediately-following link:- > >> > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > >> > ** If this link doesn't work then send a message to: > >> > ** access-uk-request@xxxxxxxxxxxxx > >> > ** and in the Subject line type > >> > ** unsubscribe > >> > ** For other list commands such as vacation mode, click on the > >> > ** immediately-following link:- > >> > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > >> > ** or send a message, to > >> > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > >> > > >> > > >> > >> > >> -- > >> Elliott. > >> > >> http://ElliottB.net/ > >> > >> Contact Info: > >> > >> Instant Messengers: > >> > >> Skype: > >> bigboy11111 > >> > >> MSN/Windows Live: > >> elliottabarnes@xxxxxxxxxxxxx > >> > >> Google Talk: > >> elliottabarnes@xxxxxxxxxxxxxx > >> > >> Jabber: > >> elliottabarnes@xxxxxxxxxx > >> > >> AIM Screen Name: > >> elliottabarnes > >> > >> > >> Social Networks: > >> > >> Twitter: > >> http://www.Twitter.com/elliott94 > >> > >> Live Journal: > >> http://elliott94.LiveJournal.com/ > >> > >> Last.FM Profile: > >> http://Last.FM/user/elliottbarnes > >> > >> Facebook: > >> http://FaceBook.com/elliott94 > >> > >> > >> Who cares about the environment? Print this e-mail, and burn it, > just > >> because you can. > >> ** To leave the list, click on the immediately-following link:- > >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > >> ** If this link doesn't work then send a message to: > >> ** access-uk-request@xxxxxxxxxxxxx > >> ** and in the Subject line type > >> ** unsubscribe > >> ** For other list commands such as vacation mode, click on the > >> ** immediately-following link:- > >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > >> ** or send a message, to > >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > >> > >> > >> > >> __________ Information from ESET Smart Security, version of virus > >> signature database 6215 (20110616) __________ > >> > >> The message was checked by ESET Smart Security. > >> > >> http://www.eset.com > >> > > > > > > __________ Information from ESET Smart Security, version of virus > > signature database 6215 (20110616) __________ > > > > The message was checked by ESET Smart Security. > > > > http://www.eset.com > > > > ** To leave the list, click on the immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > > ** If this link doesn't work then send a message to: > > ** access-uk-request@xxxxxxxxxxxxx > > ** and in the Subject line type > > ** unsubscribe > > ** For other list commands such as vacation mode, click on the > > ** immediately-following link:- > > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > > ** or send a message, to > > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > __________ Information from ESET Smart Security, version of virus > signature database 6217 (20110617) __________ > > The message was checked by ESET Smart Security. > > http://www.eset.com > __________ Information from ESET Smart Security, version of virus signature database 6217 (20110617) __________ The message was checked by ESET Smart Security. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq