But that's exactly the case. Why would anyone expect someone working for PC World to be knowledgeable in screen readers and adaptive technology? Good that they acknowledged that you're the expert, because you are...
I have to admit that I've always had good service when I've taken machines to be upgraded or repaired and the tech guys that do the repairs and upgrades are very good and don't treat you in a patronising manner if they can see you know a bit about computers.
Having said that, there's also some very good small independant computer shops that will bend over backwards to help and at a resonable price. Again though, you'll be disappointed if you think they're going to know anything more than the actual existence of screen readers.
Regards. Kevin Lloyd E-mail: kevin.lloyd3@xxxxxxx----- Original Message ----- From: "chris hallsworth" <christopherh40@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx> Sent: Friday, June 17, 2011 6:57 PM Subject: [access-uk] Re: Zoostorm pc
I did this and their response was like well you know more than we do! Lol! Chris Hallsworth Sent from Thunderbird On 17/06/2011 17:39, Kevin Cussick wrote:Agreed it would seem that now that this has been raised most of us have had bad experiences with PC world. Try and tell them about screen readers and see what happens. On 17/06/2011 17:35, Sandra Heaton wrote:Hello, I am a new member to this group and I believe that PC world are not that helpful as I experienced that too. I felt that they did not know very much about the products they were trying to sell you. So my husband and I went elsewhere. Sandra Sandra <a href="http://www.braille-greetings-cards.co.uk";><b>Braille Greeting Cards</b ----- Original Message ----- From: "BJ Edwards" <mythsandshadows@xxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Friday, June 17, 2011 4:38 PM Subject: [access-uk] Re: Zoostorm pcThe staff at PC world are little more than badly trained teenagers, stay clear! as for the Zoo storm, apparently thay are pretty poor, especially the build quality. Plus, they have dodgy chargers - rubbish keyboards. BJ -----Original Message----- From: Williams Family Sent: Friday, June 17, 2011 2:42 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Zoostorm pc The last time we tried to buy something from PC world we left after the security staff were extremely rude and objected to us physically handling the laptops on display. when we asked for the manager he told us that if wewant him we should find him ourselves. And i've heard their staff aren'texactly up to scratch on what their products do or are capable of. but that just my experience. brian -------------------------------------------------- From: "Barry Toner" <barry@xxxxxxxxxxxxxxxxx> Sent: Friday, June 17, 2011 10:16 AM To: <access-uk@xxxxxxxxxxxxx> Subject: [access-uk] Re: Zoostorm pcHi, The thing to bare in mind is always after-sales-support. How do you get the machine back to them? probably you paying, you finding a large enough box, you making sure it's boxed securely and doesn't' get damaged in transit. The company will ship it back to you in 1 to 2 working weeks. I know the machines from these companies that deal exclusively online are very attractive with their specs but that's only one part of the "New computer hunt process". Have you considered PC World? It's very very hard to beat their specs, (if you shop around), especially when you combine that with their after-sales-support. They'll either send an engineer to your house, Parcel Force to pick the unit up, or if you live close enough you can offer to bring it to the Tech Guys in-store. The max turn-around I've had for a Motherboard replacement on a Desktop was 3 days, from drop off to pick-up. My local PC World is very good at support. BTW. I would not buy components/peripherals from PC World as the retail price is too high. I treat these like convenience items, in say a local Spar. Regards, Barry.-----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Elliott Barnes Sent: Friday, June 17, 2011 9:16 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Zoostorm pc From what I've seen on Ebuyer etc, they produce a lot of machines which don't have an OS pre-installed; this, in my opinion substantially takes down the price of, so that you spend more on the component-side of things. On 17/06/2011, John Land <johndon.land@xxxxxxxxxxxxxxx> wrote:> Steve, they tend to produce all singing and dancing models, > cramminga lot > in, with some compromises. If you want a quallity manufacturer who > customises, taking vi needs into account without sacrificing performance, > laptops/desktops, try Chillblast, 0845 456 7831, Ben Miles; very > proffessional for a change! > John > ----- Original Message ----- > From: "Steve Hyde-Dryden" <csdryden@xxxxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Thursday, June 16, 2011 11:59 PM > Subject: [access-uk] Zoostorm pc > > >> Hi all >> >> Anyone know much about these? >> >> >> >> Sent from my iPhone >> ** To leave the list, click on the immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > -- Elliott. http://ElliottB.net/ Contact Info: Instant Messengers: Skype: bigboy11111 MSN/Windows Live: elliottabarnes@xxxxxxxxxxxxx Google Talk: elliottabarnes@xxxxxxxxxxxxxx Jabber: elliottabarnes@xxxxxxxxxx AIM Screen Name: elliottabarnes Social Networks: Twitter: http://www.Twitter.com/elliott94 Live Journal: http://elliott94.LiveJournal.com/ Last.FM Profile: http://Last.FM/user/elliottbarnes Facebook: http://FaceBook.com/elliott94 Who cares about the environment? Print this e-mail, and burn it, just because you can. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET Smart Security, version of virus signature database 6215 (20110616) __________ The message was checked by ESET Smart Security. http://www.eset.com__________ Information from ESET Smart Security, version of virus signature database 6215 (20110616) __________ The message was checked by ESET Smart Security. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq