[access-uk] Re: Zoostorm pc
- From: "Amro Bilal" <info@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Fri, 17 Jun 2011 22:13:02 +0100
Well, I got my current desktop from PCSpecialist at
http://www.pcspecialist.co.uk/
I found their tech guys to be knowledgeable and helpful. They didn't mind
much to give me support over the phone even after the warranty on my machine
expired and they are not patronising when they find you know a bit about
computers. Yes, the tech guys don't know a great deal about screen readers,
but why should any tech person other those who specialise in this field do
so, but at least they understood what I was on about and what that entitled
when I mentioned my screen reader. They have pickup and return schemes. It
took about ten days for my machine to come back when I sent it back to
replace a failed hard drive.
Sorry if this company has been mentioned before but I wasn't closely
following this thread.
Cheers,
Amro
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Kevin Lloyd
Sent: Friday, June 17, 2011 8:04 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Zoostorm pc
But that's exactly the case. Why would anyone expect someone working for PC
World to be knowledgeable in screen readers and adaptive technology? Good
that they acknowledged that you're the expert, because you are...
I have to admit that I've always had good service when I've taken machines
to be upgraded or repaired and the tech guys that do the repairs and
upgrades are very good and don't treat you in a patronising manner if they
can see you know a bit about computers.
Having said that, there's also some very good small independant computer
shops that will bend over backwards to help and at a resonable price. Again
though, you'll be disappointed if you think they're going to know anything
more than the actual existence of screen readers.
Regards.
Kevin Lloyd
E-mail: kevin.lloyd3@xxxxxxx
----- Original Message -----
From: "chris hallsworth" <christopherh40@xxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Friday, June 17, 2011 6:57 PM
Subject: [access-uk] Re: Zoostorm pc
>I did this and their response was like well you know more than we do! Lol!
>
>
> Chris Hallsworth
> Sent from Thunderbird
>
> On 17/06/2011 17:39, Kevin Cussick wrote:
>> Agreed it would seem that now that this has been raised most of us have
>> had bad experiences with PC world.
>>
>> Try and tell them about screen readers and see what happens.
>>
>> On 17/06/2011 17:35, Sandra Heaton wrote:
>>>
>>> Hello,
>>>
>>> I am a new member to this group and I believe that PC world are not that
>>> helpful as I experienced that too. I felt that they did not know very
>>> much about the products they were trying to sell you. So my husband and
>>> I went elsewhere.
>>>
>>> Sandra
>>>
>>>
>>> Sandra
>>> <a href="http://www.braille-greetings-cards.co.uk";><b>Braille Greeting
>>> Cards</b
>>> ----- Original Message ----- From: "BJ Edwards"
>>> <mythsandshadows@xxxxxxxxxxxxx>
>>> To: <access-uk@xxxxxxxxxxxxx>
>>> Sent: Friday, June 17, 2011 4:38 PM
>>> Subject: [access-uk] Re: Zoostorm pc
>>>
>>>
>>>> The staff at PC world are little more than badly trained teenagers,
>>>> stay clear! as for the Zoo storm, apparently thay are pretty poor,
>>>> especially the build quality. Plus, they have dodgy chargers - rubbish
>>>> keyboards.
>>>>
>>>> BJ
>>>>
>>>> -----Original Message----- From: Williams Family
>>>> Sent: Friday, June 17, 2011 2:42 PM
>>>> To: access-uk@xxxxxxxxxxxxx
>>>> Subject: [access-uk] Re: Zoostorm pc
>>>>
>>>> The last time we tried to buy something from PC world we left after the
>>>> security staff were extremely rude and objected to us physically
>>>> handling
>>>> the laptops on display. when we asked for the manager he told us that
>>>> if we
>>>> want him we should find him ourselves. And i've heard their staff
>>>> aren't
>>>> exactly up to scratch on what their products do or are capable of. but
>>>> that
>>>> just my experience.
>>>> brian
>>>>
>>>> --------------------------------------------------
>>>> From: "Barry Toner" <barry@xxxxxxxxxxxxxxxxx>
>>>> Sent: Friday, June 17, 2011 10:16 AM
>>>> To: <access-uk@xxxxxxxxxxxxx>
>>>> Subject: [access-uk] Re: Zoostorm pc
>>>>
>>>>> Hi,
>>>>>
>>>>> The thing to bare in mind is always after-sales-support. How do you
>>>>> get the machine back to them? probably you paying, you finding a
>>>>> large enough box, you making sure it's boxed securely and doesn't'
>>>>> get damaged in transit. The company will ship it back to you in 1 to
>>>>> 2 working weeks.
>>>>>
>>>>> I know the machines from these companies that deal exclusively online
>>>>> are very attractive with their specs but that's only one part of the
>>>>> "New computer hunt process".
>>>>>
>>>>> Have you considered PC World? It's very very hard to beat their
>>>>> specs, (if you shop around), especially when you combine that with
>>>>> their after-sales-support. They'll either send an engineer to your
>>>>> house, Parcel Force to pick the unit up, or if you live close enough
>>>>> you can offer to bring it to the Tech Guys in-store. The max
>>>>> turn-around I've had for a Motherboard replacement on a Desktop was 3
>>>>> days, from drop off to pick-up. My local PC World is very good at
>>>>> support.
>>>>>
>>>>> BTW. I would not buy components/peripherals from PC World as the
>>>>> retail price is too high. I treat these like convenience items, in
>>>>> say a local Spar.
>>>>>
>>>>> Regards,
>>>>> Barry.
>>>>>
>>>>>> -----Original Message-----
>>>>>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On
>>>>>> Behalf Of Elliott Barnes
>>>>>> Sent: Friday, June 17, 2011 9:16 AM
>>>>>> To: access-uk@xxxxxxxxxxxxx
>>>>>> Subject: [access-uk] Re: Zoostorm pc
>>>>>>
>>>>>> From what I've seen on Ebuyer etc, they produce a lot of machines
>>>>>> which don't have an OS pre-installed; this, in my opinion
>>>>>> substantially takes down the price of, so that you spend more on the
>>>>>> component-side of things.
>>>>>>
>>>>>> On 17/06/2011, John Land <johndon.land@xxxxxxxxxxxxxxx> wrote:
>>>>>> > Steve, they tend to produce all singing and dancing models,
>>>>>> > cramming
>>>>>> a lot
>>>>>> > in, with some compromises. If you want a quallity manufacturer who
>>>>>> > customises, taking vi needs into account without sacrificing
>>>>>> performance,
>>>>>> > laptops/desktops, try Chillblast, 0845 456 7831, Ben Miles; very
>>>>>> > proffessional for a change!
>>>>>> > John
>>>>>> > ----- Original Message -----
>>>>>> > From: "Steve Hyde-Dryden" <csdryden@xxxxxxxxxxxxxx>
>>>>>> > To: <access-uk@xxxxxxxxxxxxx>
>>>>>> > Sent: Thursday, June 16, 2011 11:59 PM
>>>>>> > Subject: [access-uk] Zoostorm pc
>>>>>> >
>>>>>> >
>>>>>> >> Hi all
>>>>>> >>
>>>>>> >> Anyone know much about these?
>>>>>> >>
>>>>>> >>
>>>>>> >>
>>>>>> >> Sent from my iPhone
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>>>>>>
>>>>>>
>>>>>> --
>>>>>> Elliott.
>>>>>>
>>>>>> http://ElliottB.net/
>>>>>>
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>>>>>>
>>>>>> __________ Information from ESET Smart Security, version of virus
>>>>>> signature database 6215 (20110616) __________
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>>>>>
>>>>>
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