[gps-talkusers] Re: A couple of difficulties with version 2010

  • From: "Malaina VanderWal" <mintjulepprincess@xxxxxxxxx>
  • To: <gps-talkusers@xxxxxxxxxxxxx>
  • Date: Thu, 29 Apr 2010 12:51:53 -0400

I just ran the uninstaller and I was told to do a j k l reset. Do I do this reset or the no key reset. It is still at the gps has been removed prompt and wanting me to do the j k l reset.


Malaina
----- Original Message ----- From: "Charles LaPierre" <charles@xxxxxxxxxxxxxxxx>
To: <gps-talkusers@xxxxxxxxxxxxx>
Sent: Thursday, April 29, 2010 12:39 PM
Subject: [gps-talkusers] Re: A couple of difficulties with version 2010


Sounds like an issue with Keysoft not releasing its old files. Best idea is
to do a 123 reset then run the uninstaller.  Then do a normal reset.
This should break the cycle of system files have been updated.

Then you can install GPS 2010.
Hope this helps.

Charles M. LaPierre

CTO Sendero Group

"The GPS company:" Featuring Sendero GPS on the BrailleNote, the
Sense Nav, on Windows phones with Mobile Geo and StreetTalk VIP for the Pac
Mate. Distributing Trekker Breeze and
Wayfinder for Symbian phones. Also distributing Victor Stream, KNFB
Mobile Reader, Talks, Mobile Speak, Tiger embossers, Miniguide and ID Mate


charles@xxxxxxxxxxxxxxxx
http://www.SenderoGroup.com

1-888-757-6810, Fax (530) 757-6830
Sendero Group, LLC
429 F Street, Davis, CA 95616, USA

Lat. 37 15' 25" N Lon: 121 53' 04" W


-----Original Message-----
From: gps-talkusers-bounce@xxxxxxxxxxxxx
[mailto:gps-talkusers-bounce@xxxxxxxxxxxxx] On Behalf Of Malaina VanderWal
Sent: Thursday, April 29, 2010 9:35 AM
To: gps-talkusers@xxxxxxxxxxxxx
Subject: [gps-talkusers] Re: A couple of difficulties with version 2010

The message I am getting after resetting is system files have been updated>
I get this after each j k l reset and with the no keys held down reset.
When receiving this message I forgot to state earlier that it still prompts me to do a reset. The resets are not making the message disappear. When I
go into support information mode the keysoft system disk free space is 95
percent instead of 96 percent.  When it was at 96 percent I have had the
message to do a reset after just performed one. Also my question regarding
the error message when trying to set my virtual position was not fixed.
I have tried other addresses and although I am not getting the exception
error the look up is being aborted. The only other thing I can think of to
do is to redownload my state map.  I am at a loss.

Malaina----- Original Message ----- From: "Chris Grabowski" <chris@xxxxxxxxxxxxxxxx>
To: <gps-talkusers@xxxxxxxxxxxxx>
Sent: Thursday, April 29, 2010 4:17 AM
Subject: [gps-talkusers] Re: A couple of difficulties with version 2010


Hi,
Do a J-K-L reset, do a S-D-F reset, install 2010 then reset.

It is possible you will get the message system files need updating and
to press reset, that is normal just do the plane reset with no keys held
down and everything should be fine.



On Thu, 29 Apr 2010 03:29:51 -0400
"Malaina VanderWal" <mintjulepprincess@xxxxxxxxx> wrote:

    I could really use some help with version 2010.  My first difficulty
is when I reset my MPower I get the message file systems have been
updated and I am instructed to do a reset with no keys held down. I have

tried removing the program with the uninstall program and by using the s

d f reset on my qt.  I am not sure what I have done wrong here.  My next
problem is when I tried to set my position to my house address I receive
an exception: 50037 at 20120. data misalignment error.  Then My unit
freezes and I have to do another reset.  I only get this error when
typing in my address. I didn't get the error when using a poi I created
that is near my house.
The message I receive after a reset is only after a j k l reset.  Any
help on these issues would be appreciated.
Thanks,
Malaina


Sendero Group
Featuring Sendero GPS on 4 platforms, BrailleNotes, Sense Nav for
Braille Sense products, Mobile Geo on Windows phones and StreetTalk
VIP for the Pac Mate. Distributing Trekker Breeze and Wayfinder for
Symbian phones. Also distributing Victor Stream, KNFB Mobile Reader,
Talks, Mobile Speak, Tiger embossers, Miniguide and ID Mate


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